Front Desk Coordinator - MRI

Front Desk Coordinator – Job Posting Front Desk Coordinator – MRI Department Join Our Team at LA Imaging Solutions We are seeking a professional, organized, and patient-focused Front Desk Coordinator to join our MRI clinic in Marrero. The Front Desk Coordinator serves as the first point of contact for our patients and is responsible for providing excellent customer service while efficiently managing front desk and administrative functions in a busy healthcare environment.

Essential Functions

Greet and check in patients in a friendly, professional, and timely manner. Verify patient demographics, insurance information, and required documentation. Schedule and confirm MRI appointments and assist with appointment coordination. Answer incoming phone calls and respond to patient questions regarding appointments, paperwork, and general clinic information.

Communicate with patients regarding appointment instructions, preparation requirements, and other necessary information. Obtain and accurately document patient information while maintaining confidentiality. Collect copays, deductibles, and other applicable patient payments. Verify insurance eligibility and assist with obtaining necessary authorizations or referrals.

Coordinate with clinical and imaging staff to ensure an efficient patient flow. Assist with referrals, medical records, orders, and other documentation as needed. Communicate effectively with physicians' offices, insurance companies, patients, and internal staff. Provide Spanish-English interpretation/translation for Spanish-speaking patients when needed.

Maintain accurate records and ensure all front desk processes are completed according to company and regulatory requirements. Maintain a clean, organized, and professional reception area. Follow HIPAA and all applicable healthcare privacy and compliance requirements. Perform other administrative and patient-support duties as assigned.

Required Qualifications Candidates must meet the following requirements to be considered for the position: Prior medical or clinical experience is required. Bilingual in English and Spanish with the ability to effectively translate for Spanish-speaking patients is required. Previous experience in a medical office, clinic, imaging center, physician's office, or similar healthcare setting.

Strong customer service and communication skills. Professional and compassionate demeanor when interacting with patients. Strong attention to detail and organizational skills. Ability to multitask and prioritize responsibilities in a fast-paced clinical environment. Comfortable working with computers, electronic medical records, scheduling systems, and insurance verification systems.

Ability to maintain patient confidentiality and comply with HIPAA requirements. Ability to work effectively as part of a healthcare team.

Preferred Qualifications

Experience working in radiology, MRI, diagnostic imaging, or a specialty medical practice. Experience with insurance verification, authorizations, referrals, or medical scheduling. Familiarity with medical terminology. Experience working with diverse patient populations. Why Join Us:

• Opportunity to lead a dynamic team in a respected healthcare organization.
• Supportive work environment focused on patient care and team success.
• Competitive pay and benefits package. Location: Marrero, LA , with occasional travel to other MRI sites for training. Schedule: Full-time, Monday–Friday 8am – 5 pm If you are a motivated leader with a passion for healthcare operations, apply today and take the next step in your career!

Pay: $16 per hour

LA Imaging Solutions is an MRI facility focused on providing the community with multispecialty care with clinics across the Greater New Orleans and Baton Rouge area. Our goal is to continue our mission in providing our patients with the highest level of care and compassion they deserve in a personalized setting.