Lead Field Technician

Job Details: Job Location: Massachusetts Location

• Chicopee, MA, Salary Range: $30.00 - $35.00Hourly, At Gateway Fiber, we connect people to Internet and Phone service in-town and rural with fixed wireless and fiber technologies. Gateway Fiber is looking for individuals with excellent customer service skills paired with technical ability. As a Field Technician you will play a vital role in the continued stability and growth of our organization.

KEY RESPONSIBILITIES

Dispatch from your home daily and work in your geographical area. Perform installation and service of wireless internet at customer locations. Maintain inventory of necessary materials and tools for company vehicles. Recognize, practice, and ensure safety rules and procedures. Keep company vehicle clean and maintained.

Hand out marketing material, and willingly promote Gateway Excellent verbal communications and customer service skills Possess basic computer skills and be willing to learn new technologies Ability to work in a fast-paced, high-change environment while managing multiple interruptions and adjustments to priorities throughout the day.

Must demonstrate accountability in order to set priorities, organize workload, handle multiple responsibilities, and meet deadlines. Must be professional in dress, speech, and manner.

BENEFITS

Competitive Pay Company Vehicle Company Laptop Company Cell Phone Company Attire Health, Dental, & Vision Insurance Voluntary 401k with Company Match Holiday Pay Vacation Pay Free Gateway Internet and Home Phone (where available) QUALIFICATIONS: Network skills are a plus, but not required, Gateway will train the right candidate.

Valid driver’s license and clean driving record Possess basic computer skills Must live in the area you will be servicing/assigned to Ability to lift and carry up to 60 pounds Ability to climb ladders and work at heights.

Benefits

401(k) matching Dental insurance Employee discount Health insurance Paid time off Vision insurance Schedule: Monday to Friday Experience: Cable or Satellite Installation: 1 year (Preferred) License/Certification: Driver's License (Required) Qualifications: