Patient Support Technician

Employment Type: Full time Shift: 12 Hour Day Shift Description: Patient Support Technician (Full-Time Days) Trinity Health Oakland Hospital | Pontiac, MI Are you passionate about providing exceptional patient care and making a difference every day? Join Trinity Health Oakland Hospital as a Patient Support Technician (PST) and become an important member of our compassionate healthcare team.

In this full-time day shift role, you will work closely with Registered Nurses and other care team members to deliver high-quality, patient-centered care while supporting efficient unit operations.

What You'll Do

Provide direct patient care under the supervision of a Registered Nurse. Assist patients with activities of daily living (ADLs), mobility, personal care, feeding, and comfort measures. Obtain and document vital signs, blood glucose readings, and other patient information. Perform selected clinical procedures such as venipuncture, EKGs, specimen collection, respiratory support activities, and dressing changes.

Support patient admissions and assist with patient and family education. Monitor patient conditions and promptly report changes to the nursing team. Coordinate unit activities, including scheduling procedures, maintaining patient records, managing communications, and updating patient census information. Utilize the electronic health record system for accurate documentation and patient care management.

Promote a culture of safety, teamwork, respect, and compassion consistent with Trinity Health's mission and values.

Qualifications

High school diploma, GED, or equivalent. Current Basic Life Support (BLS) certification. One of the following: Six months of direct patient care experience within the past five years; OR Completion of a Medical/Surgical clinical rotation in a nursing education program; OR Completion of a Patient Care Technician program that includes an acute care externship.

Preferred: EMT certification/licensure in the State of Michigan. Unit Secretary/Health Unit Coordinator certification or related experience. Previous Health Unit Coordinator or Unit Secretary experience.

What We're Looking For

Strong communication and customer service skills. Excellent organizational and time-management abilities. A team-oriented professional committed to delivering outstanding patient care. A compassionate caregiver who embraces Trinity Health's values and relationship-based care approach. Why Join Trinity Health Oakland? Full-time day shift schedule.

Supportive and collaborative work environment. Opportunities for growth and professional development. Meaningful work that positively impacts patients, families, and the community. Start your healthcare career with a mission-driven organization dedicated to providing compassionate, high-quality care. Apply today! Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings.

By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.