Collection Agent

Duties and Responsibilities

• Collecting Balances
• Negotiating payment plans
• Collecting payments via credit card or direct debit via phone.
• Logging every contact attempt and the outcome of the contact.
• Updating system when debts are satisfied.
• Review all applicable rules and practice standards to ensure compliance.

Education

• High school diploma or GED required.

Qualifications

• Bilingual (English and Spanish) is preferred but not required.
• 1 year of sales, customer service or telemarketing experience is preferred but not required.
• Previous debt collection experience is preferred but not required. Dunham & Jones Attorneys at Law, P.C. , a growing criminal defense law firm, seeks a full-time Collection Agent in our Fort Worth office. Dunham & Jones, is a well-established and respected criminal defense law firm, a firm built on purpose, meaning, service, and relationships. We help our clients navigate the complex criminal litigation process by providing experienced, compassionate, and responsive legal counsel and expertise.