Lead AI Solutions Designer

Location: Onsite, four days per week

• New York, NY Opportunity The AI Solutions Design Lead translates business needs into clearly defined AI agents and digital tools that improve how GPI teams work and make decisions. As part of the Augmenta core team, this role leads discovery workshops, specifies solution functionality, and partners with the AI Enablement Team to build, test, and refine prototypes for use in new product development. Augmenta is a human-led, AI-augmented product development system that connects intelligence, decision-making, and execution to increase product success and bring the right products to market faster. This role initially supports insights and early NPD workflows, with scope expanding across GPI as priorities evolve. Specific Responsibilities Discover and define opportunities. Facilitate workshops with product management, design, insights, engineering, operations, and other functions. Identify user needs, decision bottlenecks, repetitive tasks, and evidence gaps. Translate findings into scoped use cases with target users, expected outcomes, assumptions, and measurable success criteria. Specify agent and tool functionality. Develop functional requirements, user stories, interaction flows, and acceptance criteria. Define inputs, outputs, knowledge sources, agent actions, system connections, human review points, and behavior when information is missing or uncertain. Distinguish essential pilot capabilities from future enhancements. Build and refine prototypes. Work directly with AI/IT engineers to explore feasible approaches and develop working prototypes. Create mockups, prompt instructions, and low-code demonstrations where appropriate. Resolve functional questions during development and refine solutions through short cycles of user feedback. Validate usefulness and quality. Design representative test scenarios and coordinate user acceptance testing with functional experts. Evaluate task completion, evidence traceability, output quality, usability, and exceptions. Document limitations and recommend whether to advance, revise, or stop a solution based on agreed criteria. Prepare solutions for delivery. Maintain requirements, decision records, evaluation results, and reusable design patterns. Partner with the Workbench Product Manager on feature integration and backlog readiness, the Program Manager on dependencies, and the Change Management Lead on guidance and rollout preparation. Demonstrate business impact. Establish pilot baselines with business owners and compare results for time saved, rework, output usefulness, and decision readiness. Use findings to improve solutions and inform prioritization. Ensure evidence supporting ownability, desirability, and viability remains traceable to approved sources and human judgment.