Field Coordinator

Summary Description: Work within a team environment to ensure projects time and on schedule by monitoring builder portals, emails are completed on, and/or other forms of communications and responding as needed. Duties:

• Respond to builder emails daily.
• Update schedules as needed.
• Order parts as needed but within 48 hrs. of receipt.
• Approve and proof job folders daily.
• Follow up on any download delay emails and ensure they are completed in a timely manner.
• Check Field Coordination Dashboard and complete updates daily as needed.
• Attend all required builder meetings with competed updates.
• Send schedules for manufacturing 2 days before builder meeting.
• Order parts and schedule service and warranty appointments.
• Close out installation and service work orders within 48 hrs.
• Other duties as assigned. Skills:
• Basic knowledge of computers.
• Phone / email etiquette.
• Ability to work as a team.
• Ability to perform multiple duties.
• Organized
• Performs other duties as required.

Qualifications

• High School graduate or equal Physical Demands: While performing the duties of this job, the employee may occasionally be required to stand; walk; sit; use hands to grasp, handle, or feel objects; reach with hands and arms; balance; stoop, kneel, crouch or crawl; talk or hear. The employee may occasionally lift or move up to 10 pounds.