Senior successfactors lead

Job Title Senior successfactors lead Job Scope The Senior successfactors lead is accountable for providing advice and consultancy on services related to MDS AP products and solutions in various industry sectors. S/He determines project requirements and leads the design, configuration, testing and implementation of deliverables on time while overseeing a team of Engineers.

Main Duties and Responsibilities Technical and Operations Determine project requirements, assign deliverables and develop work schedules for the team Liaise with team members, management and clients on a regular basis to ensure projects are completed according to standard and timetables Understand customers’ requirements and propose necessary actions and solutions Handle the development process of technical specifications related to the company solutions Design, configure and implement solutions provided to clients Implement software solutions recommending enhancements to systems and services while solving clients’ complaints and inquiries Ensure that appropriate testing is being conducted with the client on the implemented solution Ensure a proper documentation including implementation, design, best practices and necessary documents Follow up on appropriate post implementation support for the implemented solution during the stabilization period Identify valuable information for new sales and services opportunities while working with the client's team Guarantee the delivery of technical trainings to clients Issue progress reports, analyze risks and propose recommendations accordingly Talent Development Lead and coach the team cultivating empowerment and ownership Develop capabilities and secure a solid succession plan Conduct regular performance reviews, identify training needs and oversee development plans Position Requirements Education Bachelor’s degree in Management Information System or any other related field Experience At least 7 years of relevant experience #LI-GA2