Receptionist

About the Role

North Chelmsford Healthcare Centre/ Beaulieu Healthcare Centre have an exciting new opportunity, as part of our ongoing expansion, for a receptionist to join their team. This position is offered on a part-time basis, for 18 hours per week, working the following: Monday & Tuesday: 08:00 - 14:00 Friday: 12:30 - 18:30 This role will involve working across both of our Chelmsford sites: North Chelmsford Healthcare Centre and our branch surgery, Beaulieu Healthcare Centre.

Main responsibilities will include: Handling patient enquiries by telephone, email, and in person. Working within our triage team to support the triage doctor. Processing prescription requests. Arranging home visits. Managing card and cash payments from patients. Maintaining waiting lists and arranging follow-up appointments.

Supporting clinicians and colleagues with day-to-day administrative tasks. Training: A comprehensive three-week induction programme will be provided to support your onboarding and success in the role. If you are enthusiastic about joining a growing team and making a positive difference to patient care, we would love to hear from you.

Please note: if this vacancy attracts sufficient interest, it may close earlier than the stated deadline. We encourage early applications to avoid disappointment. About the Candidate You will have excellent interpersonal skills to join our friendly team and be compassionate, adaptable, and able to thrive in a busy healthcare environment.

To be considered for the position, you will have the following: Have a caring nature and demonstrate empathy towards patients. Work effectively as part of a team. Maintain a positive, can-do attitude. Learn quickly and apply new processes effectively. Be confident using computer systems. Be flexible and willing to provide cover for annual leave and short-notice sickness when required.

About Us

North Chelmsford NHS Healthcare Centre is a Systm. One practice with a growing list size of over 17,000 patients. The practice has achieved a ‘Good’ CQC rating and has an excellent reputation amongst Chelmsford residents. We are part of the Elizabeth Courtauld Partnership and have a branch surgery in Beaulieu.

Benefits

NHS Pension Scheme available Free on-site parking Four weeks' annual leave One additional day birthday leave Disclosure and Barring Service Check Please note this post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service to check for any previous criminal convictions.