IT Analyst

Description IT Analyst Benefits Front Loaded PTO Tuition Assistance Medical, Dental, Vision 401(k) – with Employer Contribution South College

• We are one of the nation’s fastest growing institutions of higher learning … come grow your career with us. In order to fully meet our Mission to our students, we require a diverse combination of perspectives, backgrounds, life experiences, and ideas from our faculty and staff and will provide them with an equitable and inclusive work environment -where respect and open interchange of ideas are at the heart of that culture. Over 20,000 Students 11 Campuses Competency Based Education Online IT Analyst Responsibilities: Own the IT onboarding and offboarding process, ensuring new employees receive the required hardware, technology, accounts, and documentation. Collaborate with all relevant departments to ensure the onboarding and offboarding processes are efficient. Maintain a complete and accurate inventory of institutional IT assets, including hardware, software, and peripherals. Manage software approval workflow and associated documentation. Manage lifecycle processes for all technology assets, including procurement, deployment, replacement, and decommissioning. Own all software license management activities, including renewal tracking, compliance oversight, and vendor coordination. (Zoom, Microsoft, Adobe) Manage IT vendor relationships. Manage and monitor IT costs for all IT services, hardware, and software to ensure financial accountability and budgeting accuracy. Own the IT documentation process by creating, updating, and maintaining comprehensive documentation for systems, processes, and institutional IT standards. Own the IT software and hardware procurement process, including requests, approvals, purchasing coordination, and tracking. Own the Software Approval process, coordinating with requestors, IT leadership, and functional stakeholders to evaluate, approve, and document software solutions. Support IT initiatives and projects assigned to ensure consistent standards across all technological operations. Collaborate with IT staff and institutional stakeholders to ensure accurate information, consistent processes, and reliable service delivery. Complex Cognitive activities Advanced verbal and written communication often in stressful situations involving students or co-workers Fast-paced work environment requiring quick adaptation skills in a changing strategic and tactical workplace Requirements Education: Bachelor’s degree in information technology, Computer Science, or a related field preferred. Experience: Five years of proven experience in IT operations, IT procurement, IT project management, IT service desk, or a related role