(Seasonal) Winter Lights Ticketing Agent

Seasonal Winter Lights Ticketing Agent Winter Lights, our largest fundraiser, transforms our gardens into a magical display of lights November 13 – January 3. As part of our seasonal team, you will help bring this wonder to life, ensuring that our guests enjoy a memorable evening. If you are looking to spread holiday cheer and be a part of something special, we would love to have you on board! We are currently seeking a Winter Lights Ticketing Agent to work daytime hours, 8:30 a.m.- 5:00 p.m., Monday through Sunday. The pay is $17.00 per hour . In addition to providing excellent guest service and engagement, this role will perform ticket sales for the Winter Lights show using EventBrite. Duties will include answering telephone calls, providing excellent customer service through various forms of communication, processing refunds and exchanges and general troubleshooting. It will require answering questions, assisting customers with issues and is solution-based. Ideal candidates will be comfortable working on computers and able to learn and grasp new software fairly quickly. As directed, this position will also provide support to TNCA staff with Winter Lights related tasks involving guest services and ticketing. This role will begin at 8:30 a.m. and end at 5:00 p.m. and will work 16-30 hours per week through January 4, 2026. Holiday availability is required of all positions. Weekend work is also required.