Job description
Job description Job Title: SRE Manager Location: Bangalore Department: IT-Dev Experience - 15+ Years Industry Experience | 8+ Years Relevant Experience Client – JIO Role Overview: We are looking for an experienced SRE Manager to lead the reliability engineering function responsible for operating and scaling mission-critical infrastructure across cloud, networking, and data centre environments.
You will lead a team responsible for building highly reliable, scalable, and automated production platforms supporting enterprise and telecom-scale workloads. This role requires deep expertise in distributed systems, cloud infrastructure, networking, and observability along with strong leadership capabilities.
Key Responsibilities
Reliability Engineering •Build and lead the Site Reliability Engineering (SRE) function focused on reliability, scalability, and operational excellence. •Define and manage SLIs, SLOs, and SLAs for critical production systems. •Drive improvements in system resilience, fault tolerance, and performance optimization. Production Infrastructure & Platform Operations •Ensure stability of large-scale production environments across cloud and data centers.
•Manage reliability of distributed platforms, microservices environments, and containerized systems. •Support architecture teams in designing highly scalable infrastructure platforms. Incident Management & Operational Excellence •Lead major incident response and outage management across infrastructure and platform services.
•Establish incident management frameworks, escalation processes, and postmortem practices. •Drive root cause analysis and reliability improvements. Automation & DevOps •Drive automation initiatives to reduce operational overhead. •Implement Infrastructure as Code (IaC) and automated infrastructure provisioning. •Improve CI/CD pipelines and operational workflows.
Observability & Monitoring •Design and maintain observability platforms including monitoring, logging, and tracing systems. •Establish real-time operational visibility across infrastructure, applications, and networks. •Build dashboards and analytics to measure system performance and reliability. Team Leadership •Lead and mentor SRE engineers, platform engineers, and reliability teams.
•Build a culture of automation, engineering excellence, and reliability-first mindset. •Collaborate with DevOps, network engineering, NOC, cloud, and architecture teams. Technical Expertise •Strong experience with cloud platforms such as AWS, Microsoft Azure, or Google Cloud. •Deep understanding of distributed systems and microservices architecture.
•Experience with container orchestration platforms such as Kubernetes and Docker. •Knowledge of core networking technologies including BGP, VXLAN, EVPN, and SD-WAN. •Experience with observability and monitoring platforms such as Prometheus, Grafana, ELK, Datadog, or similar tools. •Familiarity with infrastructure automation tools such as Terraform, Ansible, or similar frameworks.
•Understanding of ISP/telecom infrastructure, network operations, and large-scale traffic environments. •Experience with data centre infrastructure, virtualization, and private cloud environments.