Associate Post Closing Specialist

About Us

Live Oak Bank is a digital bank that serves small business owners across the country. Our groundbreaking spin on service and technology has fueled our mission to be America’s Small Business Bank. Our products help customers buy, build, and expand their business, and our high-yield savings and CD products help them grow their hard-earned money.

At Live Oak, we never lose sight of the well-being of our people. We believe our employees are the heart of our company. Our commitment to our customers and culture is intertwined, and we seek those who embody and embrace what it takes to empower the American dream. How this role impacts Live Oak and its People As a part of the post-closing department, you will help the bank meet and exceed audit expectations for loan documentation and accuracy.

The role is essential to maintaining the bank’s safety and soundness objectives. The document intake, loan review process, and collaboration with internal teams to protect the bank against losses, which in turn impacts profitability.

What You will Do

Must be capable of identifying loan documentation and analyzing if it is missing and/or may have errors that need to be corrected. Risk Assessment: Conduct thorough reviews of basic commercial loan files post-closing to identify any potential risks or discrepancies in missing loan documentation and/or collateral records.

Documentation Review : Review the loan to ensure accuracy, including understanding the specifics of several types of unique loan products and/or collateral types. Risk Mitigation: Can mitigate risks and recommend appropriate actions to management. Collaboration & Issue Resolution: work closely with various departments and stakeholders, including closing, underwriting, credit, legal counsel, and compliance, working towards making the loan file as accurate as possible.

Communicate: work with legal counsel and internal partners on the closed loan documentation. Compliance Assessment: be knowledgeable and able to identify issues in relations to bank compliance guidelines such as the Bank Secrecy Act, CIP, Regulation B, and Anti-Money Laundering requirements, as well as internal policies and procedures.

Bank Audit Support: multiple agencies audit the bank throughout the year. Post-closing specialists are responsible for assisting in preparing the loan files for audit review. How You will Do It Function as a team and realize all members of the team are vital to its success. Collaborate across teams and departments in the organization, working towards always producing highly accurate files while being seen as a resource and partner.

Follow regulatory requirements. Be highly coachable and open to feedback. Learn and gain a basic understanding of bank systems. Gain a thorough knowledge and understanding to stay current with products and services offered by the bank. Perform other duties as required, be willing to cross-train. Must be detail oriented and able to use sound judgement in making decisions.

Manage shifting priorities and timelines. Required and Preferred Experience Associate or bachelor’s degree required. Equivalent work experience in commercial loan post-closing or a similar role would be considered. Customer service and/or a job that required teamwork required. Excellent oral and written communication skills required.

Experience with SBA and/or conventional lending preferred. Experience with paralegal real estate work, loan closing, or credit operations preferred. Our Values Dedication: Possess a deep commitment to Live Oak Bank’s mission and core values, exemplified through a strong work ethic, adaptability and pride in your work.

Ownership: Take initiative to deliver positive results by proactively and creatively solving problems, while maintaining a high degree of quality. Respect: Treat everyone with courtesy, politeness, and kindness. Innovation: Embrace fresh ideas and fearlessly contribute new solutions to emerging or existing problems. Teamwork: Foster collaboration, accountability, and trust with others and understand that together, we do more For a detailed overview of our employee benefits please visit: http://www.

liveoakbank.com/careers/ Live Oak Bank is an Affirmative Action and Equal Opportunity Employer, Minorities/Women/Veterans/Disabled. We consider applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, veteran status or disability.

Equal access to programs, service and employment is available to all persons. Those applicants requiring reasonable accommodation to the application and/or interview process should notify human resources at Human. Resources@liveoak.bank . EEO is the Law The base pay range for this position is $19.77 - $32.12 per hour.

Compensation

may also include annual bonuses and long-term incentives, subject to various metrics and company policy. A candidate’s salary is determined by several factors including travel, relevant work experience or skills and expertise. Please note that we provide at least the minimum requirement of paid sick leave to our employees who reside in states that require employer-paid sick leave, including but not limited to Arizona, California, Colorado, District of Columbia, Maine, Maryland, Massachusetts, Michigan, Nevada, New Jersey, New Mexico, New York, Oregon, Rhode Island, Vermont, and Washington.