Team Lead Customer Data Management

Our client is one of Germany's fastest-growing fintech companies, building a modern mobile banking platform that combines innovative financial products with an outstanding digital customer experience. The company operates in a fast-paced, agile environment where technology, product innovation, and customer-centric thinking drive continuous growth.

Location: Frankfurt am Main, Germany Employment Type: Full-time, Permanent Your Profile Successfully completed university degree in Business Administration, Information Systems, Computer Science, or a related field, or an equivalent qualification. Several years of experience in data management, master data management, or process management, ideally within complex and regulated environments (e.

g. banking, fintech, insurance). Previous experience leading a team, project, or functional area, with both technical and/or people management responsibilities. Strong analytical and conceptual thinking with the ability to understand and improve complex business and technical processes. Excellent communication skills and confidence working with business, IT, compliance, and governance stakeholders.

Proactive mindset, strong ownership, and the ability to make well-founded decisions while driving quality and continuous improvement.

Requirements

Take ownership of the company's customer master data, ensuring its quality, consistency, and continuous development. Lead and coordinate your team (or cross-functional contributors), setting priorities and ensuring efficient execution of daily operations and projects. Design, optimize, and oversee key customer data management processes from both a strategic and operational perspective.

Act as the central interface between IT, database teams, compliance, data protection, and business stakeholders. Analyze data and existing processes, identify optimization opportunities, and implement sustainable improvements. Drive initiatives from initial concept through implementation while ensuring seamless integration into systems and business processes.

Benefits

Permanent employment with long-term career growth opportunities. The stability of a well-established company combined with the dynamic culture of a fast-growing fintech. High level of ownership and the opportunity to shape key processes within the organization. Extensive learning and professional development opportunities.

Modern office in central Frankfurt with excellent public transport connections. Additional employee benefits, including a public transport ticket, bicycle leasing program, product discounts, free drinks, fresh fruit, and regular team events