Leasing Administrator

Location: Lowell, MA (142 Middle Street) Schedule: Monday–Friday | 8:30 AM–5:00 PM Employment Type: Full-Time Join Our Property Management Team! We are seeking a highly organized, detail-oriented, and customer-focused Leasing Administrator to join our property management team in Lowell, MA. This is an excellent opportunity for someone who enjoys working with people, thrives in a fast-paced office environment, and takes pride in providing exceptional customer service.

As a Leasing Administrator, you will play an important role in supporting the leasing process, assisting prospective residents with rental applications, coordinating application approvals, and managing lease renewals. The ideal candidate is dependable, proactive, and comfortable managing multiple priorities while maintaining accuracy and professionalism.

What You'll Do

Leasing Applications & Applicant Support Serve as a primary point of contact for prospective residents throughout the rental application process. Guide applicants through application requirements and assist with collecting necessary documentation. Process applications in accordance with established company policies and qualification criteria.

Communicate application updates and decisions professionally and promptly. Coordinate monthly lease renewals, including preparing notices and tracking resident responses. Follow up with residents regarding lease renewals and notices to vacate. Maintain accurate and organized leasing records within property management software.

What We're Looking For

Strong organizational skills and exceptional attention to detail. Excellent written and verbal communication skills. A positive, professional attitude and commitment to outstanding customer service. Ability to manage multiple tasks, prioritize deadlines, and work independently. Proficiency in Microsoft Office, including Outlook, Word, and Excel.

Strong computer, data entry, and proofreading skills. Ability to handle confidential information with discretion. Dependability, adaptability, and a team-oriented mindset.

Education

& Experience High school diploma or equivalent preferred. Previous experience in leasing, property management, administration, or customer service is a plus. Why Join Our Team? You'll be part of a collaborative property management team where organization, communication, and excellent customer service make a meaningful difference every day.

This position offers a consistent weekday schedule and the opportunity to build valuable experience in residential property management. Since Heritage Properties was founded over 45 years ago, our approach to investment, development, and management has always remained true to our company’s mission statement- “We put people first.

” We invest our time into prioritizing residents, partners, staff, and the surrounding community to continually elevate our service, identify new opportunities, strengthen relationships, and improve our business model.

Benefits

Paid Time Off 13 Paid Holidays Your Birthday Off Paid! 401(k)

• Company Match up to 4% Long Term Disability
• Employer Funded Life Insurance
• Employer Funded Health Insurance
• Blue Cross Blue Shield Dental Insurance
• Altus Dental Employee Assistance Program Access to Financial Planner $26-27/hour based on experience and knowledge Heritage Properties is proud to practice Equal Employment Opportunity and Affirmative Action (EEO/AA). All employment is decided on the basis of qualifications, merit, and business need.