Night Audit (Weekends)

Description Support Run audit reports and journals from all credit card and computer systems. Input revenue, expenses, and allowance to generate required daily reports such as the Guest Ledger Summary and the Daily Activities Summary. Balance all revenue and settlement accounts nightly, maintain files, and reset the system for the next day’s operations.

40% Make corrections and adjustments and handle any computer issues that may arise. Ensure all reports and back-up vouchers are complete and filed properly. Ensure all necessary copies of documentation and reports of daily work are distributed to the proper department. Review and correct discrepancies in the Front Desk System.

Coordinate with the front desk closing to facilitate a smooth operation of file maintenance and reset of systems for next day operations. Ability to communicate effectively with guests, vendors, and other associates. Ability to adhere to all applicable Federal, state, local, safety, and health standards. Ability to assist with the design and preparation of statistical reports and presentations as needed.

Perform front desk supervisor, guest service agent, reservations agent, and telephone operator duties as needed. Ability to accurately reports information. Ability to scrupulously follow all StepStone and hotel policies and procedures. Attend required Hotel meetings.

Requirements

These are required of every associate. Minimum lifting of 20 pounds. Pushing, bending, stooping, upward reaching, manual dexterity. Hearing, writing, typing. Minimum pulling of 20 pounds. Other duties may be assigned by the immediate supervisor or General Manager. Additional responsibilities specific to you are: Must have a comprehensive knowledge of service standards, guest relations, and etiquette.

Must have a comprehensive knowledge of all applicable Federal, state, and local health and safety regulations. Must have a comprehensive knowledge of the English language to effectively communicate with guests and associates. Must have excellent mathematical and computer skills.