Security Guard LVL I

POSITION SUMMARY

Position is responsible for providing exceptional guest service to guest and team members and maintaining a safe environment. In all interactions, the position is responsible for providing STAR Experience to guests and fellow team members a first priority. DUTIES & RESPONSIBILITIES Shooting Star Casino team members will always deliver excellent guest service to our guests and fellow co-workers. Our Star Service expectations include being:

WELCOMING – Make every person feel invited and accepted PROACTIVE – Anticipate Guest needs UNIQUE – Create a one-of-a-kind experience at every opportunity RESOURCEFUL – Resolve the need COMPLETE – Take care and close

Observed facility entrances and exits providing guest service, guidance and monitors and explains house rules to