Vendor Support Contractor

Role: Vendor Support Contractor Engagement: Contract, 40 hrs/week, remote Location: Europe Start: [asap] | Duration: [rolling 3-month terms] Overview We're looking for an organized, detail-oriented contractor to support our vendor management team. This is hands-on operational work - keeping our systems, communications, and records running smoothly as we continue to grow our program.

Key Tasks ● User Management ○ Onboard new users and provision accounts/credentials across relevant systems ○ Keep access records accurate and up to date ● Information Management ○ Update vendor details (rates, contact info, other key records) in our trackers ○ Draft and send announcements, blasts, and targeted outreach to vendors/linguists ○ Track and log responses, following up as needed ● Vendor Recommendations ○ Pull from existing vendor data to help project managers identify suitable vendors for specific projects (e.

g., by language pair, rate, availability, past performance) ● Linguist Support ○ Respond to inbound linguist questions, primarily via email ○ Escalate anything that needs specialized input ● Documentation ○ File and organize documents and records digitally ○ Maintain clear, easy-to-navigate folder structures Requirements What we're looking for ● Strong organizational skills and attention to detail ● Comfortable with mail merge for bulk communications ● Proficient in Google Sheets, Docs, and Drive, as well as shared email platforms like Front or Fin ● Clear, professional written communication (a lot of this role is email-based) ● Bias for efficiency and proposing process improvements/automation ● Able to work independently and manage a steady volume of recurring tasks ● Experience with vendor/data management or coordination roles a plus