Senior Study Abroad Advisor

At Holy Cross, we are focused on creating a world-class workforce by attracting and retaining employees dedicated to fostering a culture of professionalism, pride, mutual trust, and respect—one that values appreciation and recognition, empowering each of us to flourish both individually and collectively. We seek candidates who are inspired by our mission and values, and who are eager to make a meaningful difference on our campus.

Learn more about Life at Holy Cross here. Reporting to the Director of Study Abroad, the Study Abroad Advisor provides advanced student advising, program administration, and management for an assigned portfolio of study abroad programs, including Maymester programs. Additionally, the position serves as a lead for the Student Global Ambassador program.

Job Description Study Abroad Program Advising and Administration Manages an assigned portfolio of study abroad programs. Advises and supports students through all phases of study abroad, including program selection, eligibility, applications, pre-departure preparation, participation, and return. Maintains specialized knowledge of assigned programs, locations, international partners, and academic requirements.

Reviews student applications and supporting documentation; coordinates routine program administration and maintains accurate records. Handles complex advising cases. Maintains working relationships and ongoing communications with students, faculty, program providers, and international partners. Maintains ongoing communications with the broader campus community, including managing rosters, deadlines, and program updates.

Refers highly complex student or program issues to the Director or Associate Director as needed. Maymester Program Management and Development Leads Maymester recruitment, communications, information sessions, and campus outreach for designated programs. Manages Maymester applications, enrollment, faculty coordination, partner communication, and program logistics.

Coordinates Maymester pre-departure requirements, housing, travel, payments, and related administrative processes in collaboration with appropriate staff. Outreach and Special Projects Supports, plans, and leads orientations, information sessions, recruitment events, and general campus outreach. Manages and oversees the Student Global Ambassador program.

Leads assigned office projects and process-improvement initiatives. Represents the Office of Study Abroad at admissions, orientation, and campus-wide events, including occasional evening and weekend commitments. Other duties as assigned.

Minimum Qualifications

Bachelor’s degree required (Master’s degree in Higher Education, International Education, or related field preferred). Demonstrated experience in study abroad advising, program administration, or international education. High level of interest in experiential and global learning. Effective project management skills and proven ability to multi-task, solve problems, and complete projects with minimal supervision.

Strong written and oral communication skills with a variety of audiences (faculty, students, staff, and international partners). Flexibility, dependability, and a calm, professional demeanor in changing circumstances. Proven ability to work collaboratively as part of a team and provide functional peer guidance/mentorship.

Competence with Microsoft Office, Google Apps, and specialized study abroad management software/databases. Ability and willingness to work occasional evenings and weekends as needed for events and outreach. The salary range for this position is $60,900-$64,400 commensurate with experience and qualifications. Weekly Hours: 40 Annual Work Schedule: 12 month Application Instructions An updated resume and cover letter are required as a part of your internal application.

In your cover letter, please reflect on how your professional and personal values align with the Mission of the College of the Holy Cross to form individuals of integrity and purpose who are committed to the flourishing of all. Additional Information To review our generous benefits options, please review our detailed information here or check out our Benefits at a Glance.

The College also provides reasonable accommodations to qualified individuals with disabilities during the hiring process in compliance with law. Please contact Human Resources for questions or to request an accommodation via email at hr@holycross.edu, or by calling 508-793-3391. The College is an Equal Employment Opportunity Employer and complies with all Federal and Massachusetts laws concerning Equal Opportunity in the workplace.

The College does not provide immigration sponsorship for staff positions. Candidates must be legally authorized to work in the United States without current or future employer sponsorship.