Associate Client Account Manager

The Associate Client Account Manager is responsible for overall management of assigned client accounts by taking a leadership role in developing mutually beneficial working relationships, achieving account growth, and furthering the success of both the client’s and Cass’s business through system enhancements, process improvements, and training to facilitate the client’s full utilization of Cass services and products. Based on business unit, this position will also perform client account representative duties by supporting the daily activities related to processing and provides clear direction to all internal staff concerning client processes. This position also offers guidance to client account representatives regarding day-to-day client needs and inquiries.