Assistant Manager Product Consumer Financing

Job Title: Assistant Manager Product Consumer Financing Department: Retail Banking Job Overview To support the development, enhancement, and management of the Bank’s Consumer Financing portfolio, including Personal Finance, Auto Finance, Home Finance, Buy Now Pay Later (BNPL), and employer-program financing solutions.

The role is responsible for assisting in product development, digital journey optimization, business analysis, UAT, product governance, performance monitoring, and implementation of customer-centric financing solutions aligned with the Bank's retail banking strategy, Shariah principles, and regulatory requirements.

Key Responsibilities

Support management of consumer financing products throughout their lifecycle Gather, document, and analyze business and customer requirements Prepare business requirement documents, user stories, process maps, and functional specifications Support enhancement of customer journeys across Personal Finance, Auto Finance, Home Finance, and BNPL products Assist in coordinating product implementations with Technology, Operations, Risk, Compliance, and Shariah teams Participate in Agile ceremonies, sprint planning, backlog grooming, and release activities Support User Acceptance Testing (UAT), business validations, and implementation readiness activities Monitor product performance, financing volumes, customer adoption, and utilization trends Conduct market research and competitor analysis to identify product opportunities Support development of employer-based financing programs and digital financing initiatives Assist in preparing product performance reports, dashboards, and management presentations Coordinate approvals required from Risk, Compliance, Legal, Operations, and Shariah teams Support development of product policies, procedures, and product programs Analyze customer feedback and financing performance to identify improvement opportunities Ensure products comply with SBP regulations, internal policies, and Shariah principles Support product launches, communication plans, and stakeholder engagement activities Experience Required Minimum 3–5 years of experience in: Consumer Finance, Product Management, Business Analysis, Retail Banking, Digital Financing, Fintech and Consumer Banking Operations Experience in Islamic Banking and digital financing environments will be an added advantage.

Educational Background Required Bachelor’s degree in Business Administration, Finance, Banking, Economics, Accounting, Information Systems, Engineering, or related discipline. Master’s degree preferred. Skills & Competencies Consumer Financing Products Product Lifecycle Management Business Analysis & Requirements Gathering Customer Journey Mapping Digital Financing Concepts Agile & Scrum Methodologies UAT Planning & Execution Product Analytics & Reporting Process Documentation Regulatory & Compliance Awareness Stakeholder Management MS Excel, Power BI, Jira, and Confluence Raqami Bank is an equal opportunity employer.

We welcome applications from all qualified individuals, including Persons with Disabilities (PWDs), and are committed to fostering an inclusive workplace where everyone has the opportunity to succeed.