1 open role
Social Media Coordinator
Job description
We are seeking a fast-paced, highly creative, and organized Social Media Coordinator to join our agency team. In this role, you will manage day-to-day social media operations for a diverse portfolio of clients. You will serve as the bridge between client goals and creative execution—handling everything from content scheduling and community management to tracking metrics and drafting client-facing performance reports.
If you love variety, thrive under deadlines, and can seamlessly switch between different brand voices, you’ll fit right in. This position is Full-Time and In Person at our office locations.
Duties and Responsibilities
Multi-Brand Content Management: Coordinate, schedule, and publish daily content across multiple client social media accounts, ensuring 100% accuracy and strict adherence to individual brand guidelines. Content Creation: Conceptualize, produce, edit, and publish high-quality daily content (engaging copy, vertical video, graphics) that fosters connection and encourages audience action.
Collaborate with internal designers, copywriters, and video editors to produce high-quality social assets (graphics, reels, Tik. Toks, and copy). Campaign Scheduling: Own the multi-channel editorial calendar, ensuring a consistent and strategic publishing cadence. Community Engagement: Actively monitor and moderate client social channels—responding to comments, managing direct messages.
Client Reporting: Gather and analyze data from various social platforms to help build comprehensive monthly performance reports, highlighting key wins, engagement metrics, and strategic recommendations for clients. Trend Spotting: Keep a constant pulse on trending audio, viral formats, and algorithm changes across Tik.
Tok, Instagram, and LinkedIn to proactively pitch fresh content ideas for our client roster. Account Coordination: Support the Project Management team by tracking client feedback, managing approval workflows, and ensuring editorial calendars are updated and approved on time. Skills and Qualifications: Agency Agility: Proven ability to manage multiple projects, switch between distinct brand voices, and prioritize tasks in a fast-paced, deadline-driven environment.
Platform Fluency: In-depth knowledge of business management tools across major social networks (Instagram, Tik. Tok, LinkedIn, YouTube, Facebook). Social Tech Stack: Experience using social media scheduling and listening tools (e.g., Sprout Social, Loomly, Later, or Hub. Spot) and project management software (e.g., Teamwork, Asana, Click.
Up, or Monday.com ). Basic Content Creation: Hands-on experience with quick-turn creative tools like Canva and Cap. Cut to create, edit videos and on-the-go content capturing. Client-Facing Communication: Strong written and verbal communication skills; comfortable and professional when communicating with client contacts and internal stakeholders.
Organization & Detail: Exceptional proofreading skills and an eagle-eye view for detail—because typos on a client's page are a no-go. Analytical Mindset: Comfortable diving into social analytics platforms to turn raw data into actionable content strategies. Communication: Strong interpersonal skills for cross-functional collaboration and public-facing community management.
Description copied from The Mosaic Group's careers page. Read the full posting before you apply.
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