Clinical Assistant

The compensation range listed reflects the range Northern Light Health anticipates relying on in setting the wages for the position. The range may not necessarily include all additional compensation elements available, such as differentials, incentive programs and benefits. Northern Light Eastern Maine Medical Center Department: Gastroenterology Clinic Position is located: Northern Light Eastern Maine Medical Center Work Type: Full Time Hours Per Week: 40.

00 Work Schedule: 7:30 AM to 4:00 PM Salary Range : $ 18.00 - $20.80 Exempt: No Summary : The Clinical Assistant provides support to medical practitioners providing patient care services in an ambulatory setting.

Responsibilities include

both clinical and administrative duties necessary to provide quality patient care in a medical group practice setting. Some of the duties include but are not limited to: rooming patients, assisting providers with procedures, relaying lab and other test results to patients, obtaining ECG's, and handling specimens.

Responsibilities

Demonstrates effective and courteous Customer, Physician/Practice Staff, and other hospital staff communication skills Answers all calls promptly and courteously Responds to and resolves issues promptly through effective Communications. Uses appropriate chain of command Feedback is provided in a constructive manner Participates in problem solving groups as requested Gives accurate and timely patient care reports Greets patients & families courteously & assist them when needed Helps administrative/office staff with sharing phone call coverage Is proficient in telephone messaging per policy Collects, reviews and documents patient's current health status and history according to standard Is knowledgeable in preparing patients to be seen in the practice.

Documents all aspects of the nursing service according to hospital and practice standards Performs and documents results of point of care testing and appropriate interventions, EKG's, visual acuity, audiometry, pulse oximetry, and wound dressings are performed and documented per practice guidelines, (after orientation is complete) Follow-up visits are scheduled at time of discharge, per protocol and Patient/Family, etc.

is notified of next appointment Assist physicians with admissions by calling registration, call report to the Unit, photocopy all practice documentation to go with the patient, arrange transport. Completes all paperwork and sends with patient Performs ongoing patient screening, planning and implementation of patient care by effectively implementing the care, and teaching plan in collaboration with provider and clinical leader Ensures sterile technique(s) are maintained: Patient and room are ready when the provider arrives.

Consent is signed and available. Room and supplies are processed according to organization Infection Control policies Other Information : Working Environment: Busy, often stressful, ambulatory setting providing direct patient care to all ages Current CPR Certification required Prior hospital or PCP office experience preferred Competencies and Skills Basic Life Support Obtain Vital Signs Performing an ECG Behaves with Integrity and Builds Trust: Acts consistently in line with the core values, commitments and rules of conduct.

Leads by example and tells the truth. Does what they say they will, when and how they say they will, or communicates an alternate plan. Cultivates Respect: Treats others fairly, embraces and values differences, and contributes to a culture of belonging, empowerment, and cooperation. Fosters Accountability: Creates and participates in a work environment where people hold themselves and others accountable for processes, results and behaviors.

Takes appropriate ownership not only of successes but also mistakes and works to correct them in a timely manner. Demonstrates understanding that we all work as a team and the quality and timeliness of work impacts everyone involved. Practices Compassion: Exhibits genuine care for people and is available and ready to help; displays a deep awareness of and strong willingness to relieve the suffering of others.

Education

Required High School Diploma/General Educational Development (GED) Prior completion of one of the following programs: Certified Nursing Assistant, EMT or a comparable healthcare field. In lieu of a formal program, equivalent work experience in a healthcare setting accepted. Working Conditions Potential exposure to abusive and/or aggressive people.

Potential exposure to diseases or infections. Potential exposure to hazardous materials. Potential exposure to noise levels being uncomfortable. Potential exposure to noxious odors. Potential exposure to very hot or cold temperatures. Work with computers, typing, reading or writing. Lifting, moving and loading 20 to 30 pounds.

Prolonged periods of sitting. Prolonged periods of walking. Lifting, moving and loading 30 to 50 pounds. Lifting, moving and loading less than 20 pounds. Extend body and limbs to reach items. Northern Light Eastern Maine Medical Center is a 411- bed, regional tertiary care hospital and an American College of Surgeons-verified Level II Trauma Center.

Located in Bangor, Maine, it serves as the principal referral center for a patient population of 500,000 residents across the northern two-thirds of the state. The medical center provides comprehensive inpatient and outpatient services, including advanced surgical care, neurosciences, cardiovascular medicine, oncology, and critical care.

Eastern Maine Medical Center is the base for Life. Flight of Maine, a critical care air medical transport program that conducts nearly 900 missions annually, ensuring timely access to specialized care for rural and remote communities. As a member of Northern Light Health, the medical center is part of an integrated statewide health system comprising nine hospitals, numerous primary and specialty care practices, long-term care facilities, home health and hospice agencies, and emergency ground and air transport services.

This integrated model supports coordinated, patient-centered care across the continuum. Eastern Maine Medical Center plays a central role in advancing clinical quality, operational efficiency, and health equity throughout the region. It is actively engaged in clinical education and serves as a training site for medical students, residents, and fellows through affiliations with academic and professional institutions.

Bangor, Maine offers a stable and supportive environment for healthcare professionals. The region is home to high-performing public and private schools, including the University of Maine’s flagship campus in Orono. Bangor International Airport provides convenient commercial air service with direct and connecting flights to major US hubs.

The area also offers access to a wide range of cultural, educational, and recreational opportunities, with outdoor activities available year-round in Maine’s forests, lakes, mountains, and coastal regions. Northern Light Eastern Maine Medical Center is a strategic hub for clinical excellence, innovation, and community health in northern New England.

Questions? Contact Talent Acquisition: phone: 207-973-7100 email: [email protected] EMMC, Bangor, Maine, Level 2 Trauma Center, hospital, Cancer Care,