Case Manager - Aftercare and Family Resource Center

-The Case Manager

• Aftercare and FRC provides case management to After Care and Family Resource Center families and provides Foster Care case management activities as assigned and as part of the on-call rotation. -After Care and FRC case management activities entail developing case plans; providing resources and referrals; contributing to building strong families; providing tangible support to families; managing the Casa de Esperanza pantries; and conducting outreach to network with other organizations. -Foster Care case management activities include conducting intakes; foster home/child supervision; discharges; family visit supervision/transportation; and crisis response as assigned and as part of the on-call rotation.

Education

Bachelor's degree required Experience: Two years in a child welfare or related field Travel: Frequent travel to client locations

1. Client Case Management

• Serve as the agency’s primary contact for After Care families
• Participate in discharge service planning in anticipation of children exiting the foster care program
• Maintain a caseload of After Care/FRC families and provide case management in and out of the client’s home for a minimum of 6 months after discharge from foster care or seeking Casa services
• Assess child, family, and safety needs of After Care/FRC families
• Develop service plans as appropriate and evaluate client progress on service plans; refer clients to services
• Assist After Care/FRC clients during crises through referral and liaising with other agencies
• Conduct Foster Care placement activities including intakes; foster home/child supervision; discharges; family visit transportation/supervision; and crisis response as assigned and as part of the on-call rotation

1. Tangible Support Activities

• Distribute basic need items to After Care/FRC families
• Liaise with the Development Team to execute annual giving programs and events

1. Management of Casa de Esperanza Pantries

• Ensure donations are appropriately stored
• Monitor inventory
• Manage volunteers and guide their work
• Communicate donation needs to the Development Team

1. Outreach

• Plan and implement outreach activities to benefit After Care/FRC clients
• Network with community partners to build referral sources and awareness of Casa de Esperanza services Knowledge, Skills, & Abilities -Working knowledge and understanding of the needs of clients served by the agency -Skill in service planning, follow through, and accurate documentation -Ability to assess child safety needs and maintain child’s safe environment in foster home and family visits -Excellent communication skills- verbal and written- and ability to tailor communications to client needs -Working knowledge of Minimum Standards and DFPS Standards -Working knowledge of available services for client referral with a specific emphasis on services available under STAR Health -Proficient in Microsoft Office -Proficient in foster care database documentation Additional Requirements -Clear Drug Screen, Background Check, Driving Record; Valid Texas Driver’s License held for at least two years -This position requires frequent availability evenings, weekends, and outside of typical business hours including an on-call requirement