Operations Technician 24x7 (On-Site)

We're fast learners, hard workers, natural collaborators... and we Make Modern Happen! Our ambition is to unlock the potential of our digital world so that organisations everywhere can innovate and thrive securely. We aim to achieve this goal by bringing together the world’s most talented people and the most powerful technologies, combining them to address our customers' challenges and to build something stronger together.

If you share our vision, join us! Right now, we are looking for a Operations Technician 24x7 to integrate our internal team, based in Lisbon.

Your responsibilities

Monitor alerts generated by monitoring tools in real time (e.g., Zabbix, Solarwind, Control-M, Nimsoft); Experience in batch processes; Experience of working with ITSM tools, whether for opening INs and RQs and/or managing multiple players in escalation processes; Computer skills in Windows and Unix/Linux environments; Knowledge of structured networks, TCP/IP.

You must have: 12th grade academic level in IT as minimum requirement (plus); 2+ years of experience in Monitoring Engineering roles using Enterprise Monitoring tools; Fluency in Portuguese and technical English knowledge; Availability for 24/7 shift work. We offer: Regular professional development; Certification paths resources; Regular teambuilding programs; Friendly workplace.

Workplace: Lisbon (On-site) Claranet: Make Modern Happen!