Corporate Security Specialist

The Corporate Security Specialist supports the administration, operation, and continuous improvement of the company's physical security, access management, security technology, and life safety programs. This role is responsible for physical access administration, security systems management, technology implementation, vendor coordination, investigations, incident response, and emergency preparedness activities across multiple office locations.

The Corporate Security Specialist plays a key role in protecting people, facilities, and business operations while supporting innovative security technologies and enterprise security programs. This position offers the opportunity to lead meaningful security initiatives, administer critical security systems, support organizational resilience, and partner with stakeholders across the business to enhance workplace safety and security.

Success in this role requires strong customer service, technical troubleshooting, analytical thinking, and problem-solving skills. This is a hybrid role based in Dallas, TX, with a consistent in-office schedule (Mondays, Tuesdays, and 1st & 3rd Fridays), offering a great balance of collaboration and flexibility.

What you will do

Physical Access Management & Security Systems Administer physical access control, video surveillance, visitor management, alarm, intercom, and related security systems. Manage badge issuance, access provisioning, modifications, suspensions, deactivations, schedules, permissions, and system programming. Conduct access reviews, audits, and certification activities to ensure appropriate access rights and compliance with company policies.

Troubleshoot security system issues and coordinate resolution with internal stakeholders and external vendors. Maintain system configurations, inventories, records, and documentation. Support system testing, maintenance, upgrades, integrations, and technology deployments. Support office openings, closures, relocations, acquisitions, and other security-related initiatives.

Security Technology & Program Administration Support implementation, enhancement, and administration of security technologies and related business processes. Coordinate with vendors and business partners to support system deployments, integrations, and continuous improvement efforts. Assist with troubleshooting network-connected security devices and communicate effectively regarding connectivity and system performance issues.

Develop and maintain operational metrics, reporting, records, and program documentation. Participate in security assessments, audits, and program reviews. Vendor & Stakeholder Support Coordinate with security vendors, service providers, building management, and business partners. Track maintenance activities, service requests, project deliverables, and corrective actions.

Provide support and guidance to associates, managers, office representatives, and other stakeholders regarding security-related matters. Monitor vendor performance and assist with issue resolution. Incident Response, Investigations & Protective Intelligence Respond to and document security incidents, emergencies, and workplace concerns.

Conduct investigations involving access activity, policy violations, workplace misconduct, threats, property loss, and other security-related matters. Review access control records, surveillance footage, open-source information, and other available information in support of investigations and threat assessments. Assist with workplace violence prevention, threat assessment, and protective intelligence activities.

Emergency Preparedness & Business Continuity Support mass notification, emergency preparedness, workplace violence prevention, business continuity, and life safety programs. Participate in emergency response activities, drills, exercises, and training initiatives. Assist with emergency communications and incident notifications.

Support organizational preparedness and resilience initiatives. What you need to have: Required High School Diploma or equivalent Experience administering physical access control, video surveillance, visitor management, alarm monitoring, or related security systems. Experience supporting investigations, incident response, and case documentation.

Strong analytical, problem-solving, organizational, and communication skills. Proficiency with Microsoft 365 applications including Outlook, Word, Excel, PowerPoint, and Teams. Ability to respond to workplace emergencies and critical incidents. Ability to obtain and maintain instructor certifications in Workplace Violence Prevention, CPR/AED, First Aid, and Bleeding Control training programs.

Ability to travel occasionally. Preferred Associate's or Bachelor's degree in Criminal Justice, Security Management, Homeland Security, Emergency Management, Intelligence Studies, or a related field. Experience supporting security operations across multiple office locations. Experience with access control, video management, visitor management, incident management, and mass notification systems.

Experience supporting business continuity, emergency preparedness, crisis management, or disaster recovery programs. Experience conducting security assessments, audits, and risk evaluations. Working knowledge of IP-based security devices, network connectivity concepts, and security system integrations sufficient to coordinate effectively with Information Technology teams and external vendors.