Loan Support Officer

People Drive Our Success Are you enthusiastic, highly motivated, and have a strong work ethic? If yes, come join our team! At Cathay Bank – we strive to provide a caring culture that supports your aspirations and success. We believe people are our most valuable asset and we proudly foster growth and development empowering you to achieve your professional goals.

We have thrived for 60 years and persevered through many economic cycles due to our team members’ drive and optimism. Together we can make a difference in the financial future of our communities. Apply today! What our team members are saying: Video Clip 1 Video Clip 2 Video Clip 3 GENERAL SUMMARY Following established policies and department procedures, responsible for underwriting less complex new and renewed credits, modifications, and amendments.

Support Loan Officers in customer service and loan processing. Assist in monitoring and training assistant-level staff.

ESSENTIAL FUNCTIONS

Support lending team’s customer service and loan processing Underwrite less complex new and renewed credits, modifications, and amendments Provide quality customer service and follow up on outstanding items Prepare required disclosure information within designated time frames Ensure compliance with Bank, regulatory and credit requirements with emphasis on quality customer service while adhering to given deadlines Assist with mentoring and training loan assistants QUALIFICATIONS Education: College graduate with major in accounting, finance, or business preferred.

Experience: 3-4 years corporate commercial lending and banking experience with good knowledge of lending regulations, loan funding/closing, and credit/underwriting practices. Skills/Ability: PC proficient. Good verbal and written communication skills. Bilingual (English/Mandarin or Cantonese) a plus. Organized and detail oriented.

Good knowledge of Bank’s credit underwriting policies and approval process for assigned loans. Ability to manage loan funding/closing and complex loan issues. Ability to work effectively in a fast paced, high production environment. Strong financial analysis and accounting skills. OTHER DETAILS $25.96 – $31.25 / hour Pay determined based on job-related knowledge, skills, experience, and location.

This position may be eligible for a discretionary bonus. Cathay Bank offers its full-time employees a competitive benefits package which is a significant part of their total compensation. It is our goal to provide employees with a comprehensive benefits package to fit their needs which includes, coverage for medical insurance, dental insurance, vision insurance, life insurance, long-term disability insurance, and flexible spending accounts (FSAs), health saving account (HSA) with company contributions, voluntary coverages, and 401(k).

Cathay Bank may collect personal information from potential job candidates and applicants. For more information on how we handle personal information and your applicable rights, please review our California Job Applicant Privacy Policy . Cathay Bank is an Equal Opportunity and Affirmative Action Employer. We welcome applications for employment from all qualified candidates, regardless of race, color, ethnicity, ancestry, citizenship, gender, national origin, religion, age, sex (including pregnancy and related medical conditions, childbirth and breastfeeding), reproductive health decision-making, sexual orientation, gender identity and expression, genetic information or characteristics, disability or medical condition, military status or status as a protected veteran, or any other status protected by applicable law.

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hsu@cathaybank.com . This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.