Pre-Sales Engineer

Description About Atera Atera is defining the category of Autonomous IT, in which AI agents resolve technical incidents end to end, without a technician in the loop. Robin by Atera is the world's only AI technician that detects, diagnoses, remediates, and verifies incidents by taking action directly on devices, servers, networks, and mainframes—resolving technical Tier 1 and complex Tier 2 incidents in full. Built on a patented architecture, Robin operates as a system of action, working within the existing enterprise environments,and adhering to the highest enterprise-grade security and compliance standards. It is governed by configurable guardrails, complete audit trail and approval workflows. More than 13,000 organizations across 120+ countries rely on Atera to keep their people working, uninterrupted. To learn more, visit atera.com .

About the Role

We're looking for a talented and driven Pre-Sales Solutions Engineer to join our growing team. You'll be a key player in our sales motion - owning the technical relationship with prospects and working closely with our Account Executives and Account Managers to drive complex, high-value deals primarily across mid-market and enterprise segments.

What You'll Do

Lead discovery and scoping sessions alongside AEs to deeply understand prospect needs and pain points Own end-to-end POC processes, typically spanning 1-2 months, including design sessions and technical deep-dives Deliver compelling product demos and respond to technical inquiries from a range of stakeholders, including C-level and VP-level Lead RFP/RFI responses and serve as the primary technical point of contact throughout the sales cycle Collaborate cross-functionally with Support, Product, and R&D to resolve complex prospect requirements Travel to customer sites as needed (~30%)

Requirements

5+ years in a pre-sales, solutions engineering, or technical consulting role at a global B2B SaaS company Proven experience navigating complex sales cycles involving multiple stakeholders, including enterprise customers Hands-on experience owning POCs and delivering custom technical solutions Proven experience working with AI products, automation tools, and agent-based solutions - a must Strong background in IT - an advantage Familiarity with Windows OS; Mac and Linux - an advantage Experience with API integrations and scripting - preferred Native Hebrew and professional English - both required Well organized, process-driven, and able to manage multiple projects. Charismatic communicator who can hold the room with both technical and executive audiences Genuine enthusiasm for technology and innovation - non-negotiable Travel to customer sites as needed (~30%) - mainly IL customers

About Atera