Front Desk & Administrative Assistant

Who we are: Response Biomedical Corp. (Response) has been transforming acute care diagnostic testing with a focus on improving patient outcomes for over 30 years. We are a Canadian-owned company that develops, manufactures and distributes immunoassays around the world. We believe the people we work with, including our partners, healthcare teams, and employees are the cornerstone of our success.

What we do: The RAMP platform is a global leader in cardiovascular and acute care testing for the triage and diagnosis of life-threatening diseases directly from whole blood samples. We understand the stresses associated with rapid and accurate diagnosis when every minute counts and we are committed to providing lab-quality results within minutes while reducing the total cost of care.

Who we are looking for? We are searching for an Administrative Assistant to join our team that is ready for a challenge and looking to make a difference. The successful candidate will provide administrative support across company-wide teams, assisting with entry-level administrative tasks, including contract and legal administration.

The Administrative Assistant will also provide general administrative support to various departments as needed, including production operations, finance, document control, inventory management, and shipping & receiving, for the core purpose of improving patient outcomes and saving lives globally.

Key Responsibilities

Contract and Legal Administration Maintain an organized system for managing contracts and legal. Support the review process by ensuring proper documentation is distributed and filed appropriately. Monitor contract renewal dates and alert relevant team members when action is required. Handle legal signoffs for contracts and corporate resolutions, including routing documents for signatures, tracking progress, and maintaining compliance records.

Provide support with legal document templates and Finance / Accounting Team Support: Receive and organize invoices received from vendors and forward them to the Accounting team for appropriate processing. Manage day-to-day petty cash activities, including maintaining records, tracking expenses, and ensuring receipts and supporting documentation are retained.

Coordinate employee reimbursement requests by receiving requests, confirming required documentation is provided, and submitting them to Accounting for processing. Maintain accurate and organized documentation for invoices, petty cash transactions, and reimbursement requests. Provide general administrative support to the Finance/Accounting team as required.

General Administrative Support: Provides administrative support to ensure efficient operation of the ofiice. Answers the telephone, schedules meetings, and supports visitors. Carries out administrative duties such as filing, typing, copying, scanning etc. Maintains the corporate calendar and corporate directory. Completes operational requirements by scheduling and assigning administrative projects.

Assists in making travel arrangements for senior staff such as booking flights, hotels, or restaurant reservations. Provide administrative assistance to other departments as needed, including scheduling meetings, preparing documents, and handling mail distribution. Support the organization and management of common office areas, ensuring they are clean and well-maintained.

Maintains inventory levels of office supplies by checking stock to determine inventory level, anticipating needed supplies, placing and expediting orders for supplies. Assists with the preparation of monthly townhalls and other company wide meetings and events. Help prepare reports, presentations, and other documents for cross-departmental use.

As needed, act as a liaison for coordinating with external vendors and service providers. Maintain an organized document filing system within the document control room and support other document control activities as required. Production Operations & Shipping/Receiving Support Review manufacturing records and related documentation (e.

g., BOMs) to ensure production activities are accurately documented and completed in a timely manner. Perform ERP inventory transactions, including material picking, inventory receipt, and component reconciliation. Support shipping and receiving activities, including picking, packing, preparing shipping documentation, receiving incoming materials, completing required inspections and checks, and placing materials in the appropriate storage locations.

Support material handling activities by operating a pallet jack and picking, moving, storing, and supplying materials to Production to ensure efficient workflow and uninterrupted manufacturing operations. Assist with inventory counts and support inventory management activities to help prevent material shortages. Education, Work Experience, Knowledge, and Skills: Formal Education: High School Diploma required.

Post-secondary education in Office Administration, Finance, or a related field is preferred. Work Experience: Previous experience in an administrative or clerical role is beneficial but not required. Skills and Knowledge: Strong organizational skills with attention to detail and Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and familiarity with digital filing systems.

Excellent written and verbal communication Ability to manage time effectively and prioritize tasks in a dynamic environment. Familiarity with basic finance or legal terminology is an asset but not required. A positive attitude with a willingness to learn and adapt to new tasks. Ability to work independently with minimal supervision.

Availability to work during regular office hours (Monday to Friday) with occasional overtime if required. Willingness to support different teams and adapt to varying administrative needs. Alignment with Response Biomedical’s vision, values, and culture. The starting salary for this position ranges from $45,000 to $50,000 annually, depending on the candidate's experience and qualifications.

Our salary structure is aligned with market standards and is finalized considering factors such as job-related expertise, skills, education, and experience. Please note that this position is only available to candidates who are authorized to work in Canada. *We regret that relocation will not be provided. * While we appreciate the interest of all applicants, only those candidates selected for interview will be contacted.

We're committed to a diverse and inclusive workplace. We welcome applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. All employment decisions are based on business needs, job requirements and individual qualifications.