Senior Regional Manager

Job Details: Job Location: North Kansas City

• North Kansas city, MO, Salary Range: Undisclosed, Position Overview The Senior Regional Manager owns the operating and financial performance of a multi-state portfolio of Maxus owned, REIT and third-party owned communities. This leader develops 2 to 3 Associate Regional Managers and, through them, every on-site team, while driving NOI, occupancy, resident experience and asset value. The role is a primary contact for owners and investment partners and plays a hands-on part in acquisitions, dispositions and takeovers.

Essential Duties

Leadership

• Coach and hold accountable Associate Regional Managers and Community Managers through KPI scorecards, one-on-ones, site visits and reviews; build succession plans for high performers.
• Partner with Associate Regional Managers and HR on hiring, discipline and terminations, and keep staffing and payroll right-sized to each community.
• Enforce Maxus policies and operating standards across the portfolio. Financial and Revenue Performance
• Own NOI and budget-to-actual results; prepare annual operating and capital budgets for final review by the Executive VP of Operations.
• Review monthly financials (T12, variance, GL detail), write variance commentary and require recovery plans when properties fall behind.
• Set pricing, renewal and concession strategy with revenue management and monitor leasing, occupancy and retention weekly.
• Track delinquency and bad debt with the CORE Team; approve invoices and capital spend within authority limits and ensure management fees are collected. Owner Relations and Growth
• Deliver accurate, on-time owner reports and business plan updates while honoring each management agreement.
• Oversee third-party management companies on asset-management-only properties.
• Support acquisition due diligence and budgets, lead takeovers (staffing, vendors, One. Site conversion, 90-day plan) and prepare assets for sale. Operations and Compliance
• Inspect properties regularly; hold final approval on down-unit designations and monitor turn times, work orders and preventive maintenance.
• Oversee capital projects with the Regional Maintenance Director and Construction Manager, and negotiate vendor contracts.
• Resolve escalated resident issues and drive online reputation.
• Ensure compliance with Fair Housing, landlord-tenant law, local codes and insurance requirements; manage claims and legal matters with counsel and HR.
• Champion new technology and efficiency initiatives with site teams. Success Measures NOI, revenue and expenses vs. budget; occupancy and leased percentage; renewal retention; delinquency and bad debt; turn times and down units; online reputation; and staff retention. This description is not an exhaustive list of duties and may change at the discretion of Maxus Properties.

Qualifications

Qualifications Required: 8+ years of multifamily management experience, including 4+ years in a regional role overseeing 2,500+ units across multiple markets; budget preparation and owner reporting experience; proficiency with Real. Page One. Site and advanced Excel; valid driver's license and ability to travel overnight.

Preferred: Bachelor's degree in Business, Finance or Real Estate; experience with acquisitions, takeovers and lease-ups; third-party management experience; Texas or Florida market experience. Key competencies: financial acumen, developing leaders, clear owner communication, data-driven problem solving, negotiation and sound judgment under pressure.