Maintenance Manager - Carwash Experience Required

The Maintenance Manager is responsible for overseeing and executing preventative maintenance, equipment repairs, troubleshooting, and maintenance-related improvements across assigned Carriage House Car Wash locations. Reporting to the Regional Operations Manager, this position is accountable for maintaining equipment reliability, wash quality, water quality, and site readiness while minimizing operational downtime and controlling maintenance-related costs.

This hands-on, multi-site management role combines technical expertise with operational planning, maintenance coordination, vendor oversight, and continuous improvement. The Maintenance Manager leads diagnostics, establishes maintenance priorities, coordinates scheduled and emergency repairs, identifies recurring equipment issues, and implements solutions to improve equipment performance and operational efficiency.

The primary objective of this position is to ensure safe, reliable, and cost-effective maintenance operations through proactive planning, effective troubleshooting, timely repairs, and strong collaboration with site leadership, vendors, and contractors.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Manage and execute preventative and corrective maintenance activities across assigned Carriage House Car Wash locations to ensure equipment reliability, operational readiness, and minimal downtime.
• Develop, implement, and maintain preventative maintenance schedules, inspection procedures, and maintenance standards to support consistent equipment performance across locations.
• Perform inspections, diagnostics, troubleshooting, and repairs of mechanical, electrical, plumbing, hydraulic, and pneumatic systems, and troubleshoot equipment failures, identifying root causes and implementing sustainable corrective solutions.
• Monitor equipment performance, maintenance history, and downtime trends to identify opportunities for improved reliability, efficiency, and equipment longevity.
• Establish maintenance priorities and coordinate resources to balance urgent repairs, scheduled maintenance, and longer-term equipment improvements.
• Monitor water quality, including total dissolved solids (TDS), and oversee necessary adjustments to maintain established operational standards.
• Oversee chemical delivery systems, perform volumetric analysis, and evaluate chemical usage trends to optimize wash performance and operating efficiency. Maintenance Planning, Projects & Continuous Improvement
• Plan, coordinate, and oversee equipment installations, major repairs, system upgrades, and equipment replacements in collaboration with the Regional Operations Manager and site leadership.
• Evaluate equipment deficiencies and recommend repairs, replacements, or system improvements based on operational impact, cost, and equipment condition.
• Coordinate maintenance activities across multiple locations to minimize service interruptions and ensure timely completion of required work.
• Support new site openings, facility improvements, and equipment enhancements by coordinating installation, testing, and operational readiness.
• Identify opportunities to improve preventative maintenance practices, standardize procedures, and reduce recurring maintenance issues.
• Maintain accurate maintenance records, inspection reports, equipment service histories, and documentation of completed repairs and improvements. Vendor, Inventory & Cost Management
• Manage relationships and coordinate maintenance-related activities with equipment suppliers, service providers, contractors, and other external vendors.
• Evaluate vendor performance, service quality, responsiveness, and costs to ensure effective maintenance support.
• Oversee maintenance tools, supplies, and replacement-parts inventory, including inventory levels, parts availability, usage tracking, and replenishment within established purchasing guidelines.
• Monitor maintenance-related expenditures, including parts, repairs, and contracted services, to support cost-effective operations and adherence to approved budgets; review costs and recommend opportunities to reduce expenses.
• Coordinate required equipment inspections, annual backflow and boiler certifications, and specialized services with qualified vendors and appropriate operations leadership. Safety, Operational Standards & Site Support
• Ensure maintenance activities are performed in accordance with established safety procedures, equipment specifications, and applicable regulatory requirements.
• Oversee proper chemical handling, storage, and maintenance practices, including the availability and accuracy of safety data sheets (SDS) and the operational readiness of emergency eyewash stations.
• Identify and address equipment-related safety concerns, operational risks, and maintenance deficiencies across assigned locations.
• Provide regular updates to the Regional Operations Manager regarding equipment conditions, maintenance priorities, downtime, repair costs, and anticipated capital or maintenance needs.
• Coordinate after-hours or emergency maintenance responses as necessary to restore operations and minimize business disruptions. Team Coordination & Accountability
• Provide technical guidance and maintenance-related training to site personnel to support proper equipment operation, routine inspections, and early identification of maintenance issues.
• Coordinate maintenance assignments and activities with internal personnel and external service providers to ensure timely and effective completion of work.
• Establish clear expectations for maintenance quality, documentation, safety, and follow-through. KNOWLEDGE, SKILLS & ABILITIES
• Advanced mechanical aptitude and demonstrated expertise in diagnosing, troubleshooting, and repairing commercial car wash equipment or comparable industrial systems.
• Strong working knowledge of mechanical, electrical, hydraulic, pneumatic, plumbing, and chemical delivery systems.
• Demonstrated ability to plan, coordinate, and manage preventative maintenance programs across multiple locations.
• Ability to diagnose complex equipment failures, identify root causes, and develop effective corrective solutions.
• Ability to read, interpret, and apply technical manuals, schematics, wiring diagrams, and equipment specifications.
• Strong organizational and project coordination skills, with the ability to prioritize competing maintenance needs and manage multiple projects simultaneously.
• Knowledge of maintenance budgeting, expense monitoring, inventory management, and vendor coordination.
• Ability to evaluate equipment performance, maintenance costs, and operational trends to support sound business decisions.
• Strong leadership, communication, and interpersonal skills, with the ability to provide technical direction and collaborate effectively with operations leadership, site personnel, and external service providers.
• Ability to work independently, exercise sound judgment, and make timely decisions within established authority and budget guidelines.
• Strong commitment to safety, operational excellence, accountability, and continuous improvement.
• Valid driver's license with an acceptable driving record required; regular travel between assigned locations is essential.
• Ability to work a flexible schedule aligned with operational needs, including a primary Tuesday–Saturday schedule, approximately 40–45 hours per week, and occasional after-hours response to urgent maintenance issues.

EDUCATION

& EXPERIENCE

• High school diploma or equivalent required; vocational or technical certification in industrial maintenance, mechanical systems, electrical technology, or a related field preferred.
• Minimum of five years of progressively responsible experience in equipment maintenance, mechanical repair, or a related technical field, preferably involving commercial or industrial equipment. ·Three years of carwash experience required.
• Prior experience coordinating maintenance activities, managing projects, directing vendors, or providing technical leadership required.
• Previous supervisory or maintenance management experience preferred.
• Experience maintaining commercial car wash equipment strongly preferred; comparable experience with complex mechanical or industrial systems may be considered.
• Demonstrated experience diagnosing and repairing electrical, mechanical, plumbing, hydraulic, and pneumatic systems.
• Experience developing or coordinating preventative maintenance programs, managing repair priorities, and monitoring equipment performance and maintenance costs.
• Multi-site maintenance experience preferred. PHYSICAL DEMANDS & WORK ENVIRONMENT
• Ability to lift, carry, push, and pull up to 50 pounds.
• Ability to bend, stoop, kneel, climb, and stand or walk for extended periods.
• Ability to work safely from ladders and at heights, as required.
• Ability to perform hands-on maintenance activities in non-climate-controlled environments and in wet, noisy, or chemical-use areas typical of commercial car wash operations.
• Required to follow established safety procedures and use appropriate personal protective equipment (PPE).
• Regular travel between assigned locations and occasional response to urgent maintenance needs outside normal business hours are required