Customer Relations Manager

$62k to $68k

Rockville, MD, USAFull-timePosted Oct 7, 2026

Against the Rockville typical range

Job description

The purpose of this position is to serve as a frontline contact center representative, providing courteous, knowledgeable service to ASHA’s customers (members, consumers, and other constituents). The Customer Manager, Membership & Sales representative operates in a multichannel environment requiring the ability to communicate effectively through written and verbal communication.

The incumbent will use good judgment and initiative in marketing ASHA’s programs, products, and services and will provide assistance, which includes disseminating detailed information, answering questions about ASHA membership & certification policies and requirements, processing orders for products & journal subscriptions, updating membership accounts, & processing product orders.  Salary: $61,624 - $68,471

Description copied from American Speech-Language-Hearing Association's careers page. Read the full posting before you apply.

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