Vice President, ETF Servicing Specialist

About this role What team will you be on? You will join Black. Rock’s ETF Servicing team, which supports and manages Black. Rock’s global ETF franchise through the ETF Solutions Platform. The team owns critical operational workflows across the ETF lifecycle and plays an important role in ensuring the timely, accurate, and controlled execution of ETF servicing activities.

Working closely with Portfolio Management, Capital Markets, Product Development, Technology, and Operations teams, ETF Servicing helps deliver an exceptional experience to Authorized Participants and supports the continued growth of Black. Rock’s ETF business. The team is also at the center of new product launches, platform enhancements, and strategic transformation initiatives that enhance scalability, operational resilience, and client outcomes.

Why is your role important? As a Vice President within ETF Servicing, you will help drive the operational excellence of one of the industry's leading ETF platforms. You will contribute to the execution and oversight of key ETF servicing activities while partnering with a broad range of stakeholders to support business growth, product innovation, risk management, and operational transformation.

This role offers the opportunity to influence strategic initiatives, strengthen controls, and help shape the future operating model supporting Black. Rock's global ETF franchise. What will you be doing? In every role at Black. Rock, you'll be expected to apply sound judgement and critical thinking to solve complex problems, adapt as the business evolves, and combine the curiosity to explore new approaches and technologies with the rigor to challenge the results.

The scope of this role also includes the following responsibilities: Support core ETF Servicing activities across the ETF lifecycle, partnering closely with colleagues in Portfolio Management, Capital Markets, Technology, Product Development, and Operations while helping to deliver a high-quality experience for Authorized Participants and the broader ETF ecosystem.

Apply a strong risk management mindset to day-to-day activities, helping to identify, escalate, and manage operational risk across the operating model. Contribute to the continued development of ETF Servicing capabilities in the region, supporting product and stakeholder needs through clear processes, strong execution, and effective cross-functional collaboration.

Support the enhancement of governance processes and performance metrics to evaluate the efficiency and effectiveness of the ETF Servicing function and identify opportunities to streamline, scale, and improve operations. Lead or support strategic initiatives to enhance the scalability, resiliency, and operational effectiveness of ETF Servicing processes, ensuring alignment with business growth objectives and evolving market requirements.

What are we looking for? Demonstrated experience and expertise in the ETF industry. Relevant experience across ETF operations, client service, fund accounting, custody, banking, and project delivery within dynamic, deadline-driven environments. Strong stakeholder management and collaboration skills, with the ability to build trusted relationships, navigate complex organizations, and influence outcomes across global, regional, and local teams.

Strong communication and execution skills, with the ability to synthesize complex topics for senior stakeholders and contribute practical solutions that support commercial objectives. Strong analytical and problem-solving skills, with experience contributing to process improvement, operating model transformation, and technology-enabled change initiatives.

Japanese and English business proficiency required. Our benefits To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about.

Our hybrid work model Black. Rock’s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week.

Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person – aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at Black.

Rock. Guidance on AI use for candidates At Black. Rock, AI has long been part of how we work – enhancing decision-making, improving operations, and helping us deliver better outcomes for clients. We encourage candidates to use AI thoughtfully to learn, prepare, and work more effectively; but during our interview process, we want to focus on getting to know you through your own experiences, thinking, and judgment.

To support you, we’ve provided guidance on when and how to use AI during our hiring process so you can approach each step with confidence and showcase your best self. About Black. Rock At Black. Rock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children’s educations, buying homes and starting businesses.

Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress. This mission would not be possible without our smartest investment – the one we make in our employees. It’s why we’re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive.

To learn more about Black. Rock, please visit Careers.Black. Rock.com . We also encourage you to get to know us on LinkedIn , Instagram , YouTube , X , and Tik. Tok . Black. Rock is proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to age, disability, family status, gender identity, race, religion, sex, sexual orientation and other protected attributes at law.