Senior Operations Manager (Market Launcher)

ABOUT ABODE MONEY Abode Money is the first financial manager for homeowners. We save homeowners money on property taxes, insurance, mortgage and more, every year. Our vision is to be the first to create an ongoing relationship with 80M+ homeowners. Homeowners spend $2T+ a year on their homes with almost no help. We're the first and only company that can lower property taxes in all 50 states, and there's no better way into the homeowner relationship than the bill everyone hates.

Most consumer fintechs are building slightly better versions of products that already exist. We're using AI to turn work that has always been a service into software, and there has never been a better moment to do it. We've raised $23M from Permanent, Drive, Sequoia, Core VC and 81 Collection. THE ROLE We're hiring an autonomous utility player to lead operations initiatives, working closely with the CEO.

You'll take new markets from ambiguity to live operations and own appeals filing at scale. This role is for someone who wants real ownership, is deeply data-oriented, and will run through walls to get the job done. WHAT YOU’LL DO

• Own 0-to-1 Launches: Lead new market launches from ambiguity to execution, building the playbooks and systems to scale.
• Manage Appeals Filing at Scale: Own filing across counties for accuracy, timeliness, and compliance, managing a team of 5+ contractors.
• Shape Product from the Front Lines: Turn customer pain, contractor workflows, and county edge cases into clear product requirements.
• Translate Regulations into Action: Research local property tax rules, write customer-facing guides, and surface local nuances to product and engineering.
• Solve the Ambiguous Problems: Take on high-impact problems and drive them to done with urgency and data.

WHO YOU ARE

• In Austin or willing to relocate. We work in person 5 days a week. - 3+ years in consulting, banking, product, operations, or early-stage startups
• Have taken projects from idea to execution on your own
• Are proficient with AI tools (ChatGPT, Claude) and data tools (Excel or Sheets, SQL)
• Make confident decisions with imperfect information
• Are biased toward action and low-ego OUR VALUES We hire people who want to own their work outright.
• Take ownership. You get more autonomy here than almost anywhere else. Own the outcome, make the calls, and see it through.
• Move fast. Speed is our only advantage, so we ship first and refine after. Sometimes that means fixing things in the open, and we're fine with that.
• Dive deep. Go to the source. Pull the data, read the county code, call the assessor. The details are where we win.
• Be intellectually curious. Learn new domains fast and keep asking why. Now is the time to work smarter, and AI is how we do it.
• Go all in. We work hard and put in long hours because the window in front of us won't stay open forever. We're looking for people who want to do the same.

COMPENSATION

$120,000 – $140,000 base, plus equity