Network operations(Mandarin)

Requirements

Years of experience 5 minimum General Purpose Primary function Impact Goals Interesting projects/technology Challenges Selling points Ensure end‑to‑end global network connectivity operations across LAN, WAN, SD‑WAN, Wi‑Fi, VPN, and perimeter security components. Deliver stable and secure connectivity to all sites, retail, warehouses, cloud integrations, and remote users.

Key Responsibility Areas Daily tasks Projects RUN (Network Operations Execution) Operate GTT/Velocloud SD-WAN, LAN switching, Wi-Fi networks, VPN gateways Execute change management for network components (plan, test, implement, document) Monitor network health, hybrid connectivity status, ISP circuits, and remote access services Handle L2/L3 incident resolution, RCA documentation, escalations to carriers and vendors Execute compliance tasks: patching, firmware lifecycle, config hardening Support MIM/P1 connectivity issues across regions Execute structured Follow the Sun handovers for ongoing incidents & changes Manage Network Administrations platforms (DHCP, Radius, WAN/LAN/Wifi Portals & Orchestrators…) ENABLE (Platform & Tooling Alignment) Apply global standards & golden configs from Connectivity Solutions domain Contribute data to observability tooling (SNMP, API integration, logs) Work with automation teams on network automation, templates, and consistency GOVERN (Adherence to Network Governance) Ensure compliance with network architecture standards, security hardening & lifecycle rules Apply network governance decisions (templates, exceptions, vendor standards) Support cost/Fin.

Ops governance for circuits & connectivity spend Cross-Team Collaboration Support Field Services & Support for onsite LAN/Wi-Fi troubleshooting when needed Participate in new site openings, SD-WAN deployments, retail and WH projects Align with security teams (Zscaler, perimeter services) for secure access enforcement Education Degrees Certificates Trainings Bachelor’s in IT, Networking, or equivalent experience Preferred: CCNP/CCIE, Zscaler certs, Velocloud certifications Knowledge and Skills Essential expertise Technical abilities Competencies required to perform the job successfully Personality/Soft Skills Languages Strong experience with SD-WAN (Velocloud) and WAN technologies Deep understanding of routing, switching, Wi-Fi, VPN, NAC basics Experience with Zscaler (ZIA/ZPA/ZCC) and zero-trust access patterns Experience collaborating with ISPs/carriers Experience in global operations or distributed teams is valued Experience operating in global / follow‑the‑sun / 24×7 environments preferred and ability to produce clear, reusable technical documentation and ensure knowledge continuity amongst teams Fluent in English (CECRL B2+ equivalent) and at ease working in a multicultural environment.