SysOps Supervisor/Team Leader

Role Ensure smooth continuous operation of Fixed Solutions’ cloud infrastructure environments, both on premises and on the cloud. Ensure that Fixed Solutions cloud infrastructure environments achieve the highest possible levels of security, availability, scalability, resilience, maintainability and resource efficiency.

Ensure the protection of the confidentiality, availability and integrity of Fixed Solutions and customers’ data. Mange Sys. Ops team. Ensure the technical soundness of Sys. Ops team’s activities.

Responsibilities

Create Sys. Ops’ team shift roster. Modify the Sys. Ops’ shift roster in response to emergencies. Ensure all resources required to enable the Sys. Ops team to fulfill their responsibilities are in place. Manage Sys. Ops team capabilities development plans Coach Sys. Ops team members on fulfilling their responsibilities.

Monitor Sys. Ops team activities and ensure all tasks required from the team are performed in time and with the right quality. Review Sys. Ops team activities to ensure sound technical and business practices are followed. Ensure backups are performed according to plan and other data loss prevention measures are functioning correctly.

Initiate recruitment of Sys. Ops team members in accordance with the company’s business plan and take part in Sys. Ops team recruitment activities. Monitor Fixed Solution’s infrastructure performance and initiate action to rectify any current or foreseen issues. Ensure documentation activities are being performed by the Sys.

Ops team and that all documentation are up to date and in compliance with Fixed Solutions’ documentation standards. Communicate major issues affecting or expected to affect Fixed Solution’s infrastructure to the System Engineering Consultants and System architects and following up to ensure any required actions to address these issues are being taken.

Develop; in coordination with DevOps and Network teams; plans for customer services and internal services deployment and ensure these plans are being followed.

Requirements

Qualifications

Skills Excellent team management skills Excellent organizational skills Excellent communication skills Excellent problem solving skills Knowledge and Experience Excellent experience in administrating the Linux Operating System Excellent experience in managing large scale application hosting environments Very good experience in managing 24*7 operations.

Very good experience in working with Free and Open Source infrastructure applications, databases and technology stacks (Nginx, iptables, MySQL, MariaDB, MongoDB, ELK, etc…) Good knowledge of scripting and automation. Good knowledge of networking technology Good knowledge of information security tools and practices.

Education

and Training B Sc. In computer science, computer engineering, information technology or equivalent. Professional Linux training or certification is a plus Professional network training or certification is a plus