CRM Developer

Fully Remote Full-Time 6-Month Contract (Renewable) Join our team as a CRM Developer, building, customising and supporting Microsoft Dynamics 365 CRM and Power Platform solutions across multiple client environments.

What You'll Do

Develop, customise and maintain Dynamics 365 CRM / Customer Engagement applications across Sales, Customer Service, Field Service and Customer Insights. Design and troubleshoot C# plugins, custom workflows and server-side logic, plus JavaScript client-side customisations. Configure Dataverse tables, relationships, forms, views, business rules and security roles.

Build and troubleshoot Power Automate flows, Power Pages portals and Power Apps, with integrations via APIs and connectors. Diagnose production incidents, perform root cause analysis and deliver sustainable fixes within agreed service levels. Manage solutions across Development, Test/UAT and Production, including managed and unmanaged deployments.

Work with functional consultants and client stakeholders to clarify requirements, assess feasibility and provide realistic estimates. Maintain technical documentation, perform unit testing and support UAT while following coding and security standards.

What You'll Bring

Bachelor's degree in Computer Science, Software Engineering, IT or a related discipline. Preferably 4–6 years of relevant experience, including significant hands-on Dynamics 365 CRM development. Strong C# and .NET skills, particularly Dynamics 365 plugins and server-side customisations. Strong JavaScript skills for Dynamics 365 client-side customisations.

Experience with Microsoft Dataverse, including data models, relationships and security. Practical experience developing and troubleshooting Power Automate flows. Experience with solution management and deployment across multiple environments, including managed and unmanaged solutions. Experience with REST APIs, third-party integrations and supporting CRM applications in production.

Strong analytical and problem-solving skills, clear English communication and a proactive, client-focused mindset. Desirable Power Pages and Power Apps (model-driven and canvas) experience. Power BI and SSRS reporting experience. Familiarity with DocumentsCorePack, ClickDimensions and payment integrations. Azure DevOps, ServiceNow or similar platforms; Power Platform ALM and deployment pipelines.

Copilot Studio and AI agents knowledge; Microsoft certifications such as PL-400. Candidates must be based in Sri Lanka.