Job description
Customer service role that utilizes subject matter expertise and courtroom technology knowledge to provide user support to judicial staff for audio/visual devices, video conferencing systems (Zoom, Web. Ex, MS Teams), digital evidence and presentation technologies (Kramer, Crestron, Case Center, Biamp, Extron) for assigned courtrooms.
Assists judicial staff, attorneys, and jurors in the use of courtroom technology in connecting to and resolving issues using presentation technology during court proceedings. May be requested to manage “virtual” participants under judicial supervision. Performs daily checks and verifies functionalities for all rooms including audio/visual tools and computer...