Account Associate - State Farm Agent Team Member

ABOUT OUR AGENCY: Our agency opened in 2014 and has grown into a team of 10 who are focused on developing professionals and delivering strong service to our customers. Before becoming an agent, I worked for a State Farm agent, which gave me firsthand experience and helped shape the culture I wanted to build in my own office.

I’m a graduate of Binghamton University, married with two kids, and spend much of my free time coaching football, baseball, and basketball. Being involved with youth sports and staying connected to families in the community is something I truly enjoy. We offer paid time off, health, dental, and vision coverage, life insurance, retirement benefits, advancement opportunities, and performance-based bonuses.

We believe in giving our team the tools and support they need to build a strong future. Our culture is ideal for young professionals looking to take their first step into the professional world. We focus on providing the training, structure, and mentorship needed to become successful insurance and financial professionals.

If you’re motivated, eager to learn, and ready to build a long-term career, this could be a great place to get started and grow. ROLE DESCRIPTION: As {{ job.name }} for {{ account.name }}, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments.

You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.