Senior Team Lead

Core Responsibilities Daily Operations & Task Allocation Manage daily warehouse activities, including inbound receiving, put-away, order picking, packing, and outbound dispatch. Assign daily shifts and tasks to warehouse operatives, forklift drivers, and material handlers based on workload capacity. Act as the single point of contact on the floor for urgent operational or driver-coordination issues.

Inventory Control & Stock Accuracy Conduct regular physical inventory counts, cycle counts, and reconciliation audits. Track and resolve short/over shipments, pending transfer orders, and stock discrepancies. Maintain clean, accurate data inside Enterprise Resource Planning (ERP) or Warehouse Management Systems Team Supervision & Development Monitor staff attendance, performance, and daily output against operational targets.

Onboard, train, and mentor new warehouse or logistics team members. Conduct performance feedback and support conflict resolution on the floor. Safety, Compliance & Facility Upkeep Enforce health, safety, and environmental (HSE) regulations and proper manual-handling procedures. Oversee facility security, cleanliness, and proper storage of materials (including hazardous goods where applicable).

Perform routine equipment and machinery safety checks. Reporting & Collaboration Track Key Performance Indicators (KPIs) such as turnaround times (TAT), delivery accuracy, and damage rates. Coordinate with transport partners, central warehouses, and internal customer service teams. Report shift updates, productivity metrics, and escalations to the Warehouse Manager.