Fulfillment Center Manager

Your Leadership. Our Power. Unlimited Potential. Taylor Corporation has big plans for the future and we need talented leaders to get us there. We power the world’s leading brands ― and our employees’ careers ― by unlocking potential everywhere we see it. If you love to lead, are open to new ideas and inspire the best in others, we should talk.

We’re passionate about our work, we believe there is always a better way, and we’re looking for professionals like you. Want to be part of something powerful? It’s time to look at Taylor. Your Opportunity: Taylor Corporation is looking for a Fulfillment Center Manager to lead our Jeffersonville, IN operation. This position oversees a complex fulfillment center supporting multiple customers with different operational requirements, service expectations, and shipping needs.

We are looking for an experienced, hands-on leader who can develop their team, improve operational performance, and help drive continued improvements throughout the facility. Work Authorization: To be considered for the Taylor opportunities, candidates must be authorized to work in the United States without the need for employer sponsorship.

Your Responsibilities

Oversee daily fulfillment center operations, ensuring productivity, quality, safety, and customer expectations are met. Lead, coach, and develop supervisors and team members while promoting accountability and teamwork. Identify opportunities for process improvement and implement changes to improve efficiency and operational performance.

Manage staffing, labor planning, forecasting, and operational expenses. Monitor key performance indicators and use operational data to identify issues and improve results. Work closely with customer service teams to address customer concerns and ensure service expectations are met. Oversee operations supporting multiple customer contracts, service level agreements, and fulfillment requirements.

Support employee training, development, engagement, and retention efforts. Ensure inventory accuracy and compliance with established inventory control procedures. Maintain a visible presence on the production floor, providing guidance and support to the team. Partner with site leadership to identify operational challenges and implement improvements.

You Must Have: Experience managing distribution center, warehouse, or fulfillment center operations. Experience leading and developing supervisors and operational teams. Knowledge of staffing, labor planning, budgeting, forecasting, and financial performance. Experience with process improvement and operational performance management.

Ability to analyze operational data and use findings to make improvements. Experience managing customer expectations and resolving service-related concerns. Ability to hold team members accountable while maintaining a supportive and respectful leadership approach. Experience working with warehouse management systems or similar operational technology.

Proficiency with Microsoft Excel, Outlook, and PowerPoint. Ability to work a flexible schedule based on operational needs, including occasional weekends. Willingness to travel less than 10%. We Would Also Prefer: Experience independently managing a distribution or fulfillment center with 85 or more team members. Approximately 7–10 years of relevant distribution or fulfillment operations experience.

Experience working in a third-party logistics (3PL) environment. Experience managing customer contracts and service level agreements. Knowledge of Lean, Kaizen, Green Belt, PDCA, or similar continuous improvement practices. Inventory control experience. Demonstrated career advancement and increasing leadership responsibilities.

The anticipated annual salary range for this position is $94,000-$95,000. The actual base salary offered depends on a variety of factors, which may include as applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, level of education attained, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job.

The range listed is just one component of Taylor Corporation’s total compensation and benefits package for employees. About Taylor Corporation One of the largest print and communications firms in North America, Taylor’s family of companies provides a diverse set of products, services and technologies that address the toughest business challenges.

We work diligently each day to create printed and digital marketing communication solutions that help power many of the world’s most recognizable brands. With more than 50 years of category expertise and 10,000 employees spanning dozens of U.S. states and multiple countries, Taylor serves businesses and distributors both large and small.

Our employees enjoy a comprehensive benefit package including a choice of several health plans, dental, vision, wellness programs, life and disability coverage, flexible spending accounts, health savings accounts, a 401(k) plan with company match, paid time off (PTO) and 64 hours of annual holiday pay. The Employer retains the right to change or assign other duties to this position.

Taylor Corporation is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. Taylor Corporation including all partners and affiliates is an Equal Opportunity Employer/Veterans/Disabled.