DevOps/Production Support Contractor

Title: DevOps/Production Support Contractor (14967) Location: Des Moines, IA (Remote Possible) Type: Contract to Hire Rate: $95 per hour Education: Bachelor’s degree in Information Systems, Computer Science, or related field POSITION OVERVIEW As a member of the Finance, Shared Services and Enterprise Applications Technology team, the DevOps & Production Support position will focus on providing support for vendor systems in our AWS environment.

The primary duties will include gathering application install requirements, architecting and automating application installs and providing production support for the given applications. KEY RESPONSBILITIES: Install applications in the AWS framework and automate given application installations. Document processes and procedures related to DevOps tasks.

Ensure the application infrastructure adheres to GA’s AWS framework and best practices. Monitoring applications and system health via alert monitoring tools and provide quick response to alerts escalations and all outages Manage daily production support issues across support systems, including the investigation and resolution of incidents.

Perform root cause analysis for production incidents to address and prevent them for repeating. Collaborate and partner with the cloud architecture team and DevOps developers to manage and deploy new AWS infrastructure, evolve and continuously improve the software delivery processes, and enhance the pipeline automation capability and functionality QUALIFICATIONS: Bachelor’s degree in Information Systems, Computer Science, or related field 3+ years of experience in the DevOps field Experience with Cloud technology, Amazon AWS specifically: AWS (VPC, EC2, Fargate, S3, EBS, Cloud.

Formation), Terraform, Salt Stack, Git/GitLab, Artifactory, Windows OS, and Linux OS. Experience with an automated configuration management tool, such as Saltstack, puppet, ansible or chef. Experience, but not proficiency, in Python, RDBMS/SQL, and general scripting technologies SKILLS: Intermediate proficiency in Amazon Elastic Computer Cloud Expert proficiency in writing Terraform scripts Proficiency with an automated configuration management tool.

Proven analytical skills with a demonstrated ability to identify problems and systematically gather data, identify root causes, and resolve incidents. Strong attention to detail Excellent interpersonal and communication skills. Ability to proactively identify opportunities for enhancement in both system configuration and business processes to ensure optimization of tools and data integrity.