Service Team Member - Tucker's Onion Burgers (Woodland Hills)

Tucker’s is growing in Tulsa! With our first Tulsa location already serving up our signature onion burgers, we’re excited to open another location in the Woodland Hills area. We’re building a team of people who care about great food, great service, and being part of their community. If you’re ready to join a team that values executional excellence, intentional service, extreme hospitality, and culinary trust, we’d love to have you along for the next chapter of Tucker’s in Tulsa!

POSITION SUMMARY

Performs a variety of duties including greeting and serving guests, receiving payments, shake preparation, stocking product, refreshing displays, and floating and maintaining cleanliness of all areas of the front of house. Provides EXTREME HOSPITALITY to create an exceptional and unique experience for all of our guests to work toward the long-term goal of creating lifelong fans.

ESSENTIAL FUNCTIONS/KEY RESPONSIBILITIES:

• Welcome and greet guests. Make all of our guests feel comfortable, and let them know you’re there to personally take care of them.
• Maintain impeccable knowledge of food, beverage, retail products, processes and services.
• Inform guests of any specials and seasonal items.
• Make recommendations you genuinely feel your guests will enjoy.
• Answer questions about our food, beverages, and other store functions and services.
• “Own” the bag order system.
• Correctly and quickly ring guest orders into the POS system.
• Responsible for properly charging the guest and collecting payment for orders.
• Responsible for processing cash, credit, and debit transactions.
• Promote and process Tucker’s Loyalty Card program consistently and with enthusiasm.
• Stock beverage and condiment areas accurately and efficiently.
• Maintain overall front of house cleanliness including restrooms, service areas, and equipment.
• Be available to fill in as needed, per the restaurant manager or your immediate supervisor, to ensure the smooth and efficient operation of the restaurant. JOB REQUIREMENTS:
• This position is well suited for a hands-on individual who is service and hospitality oriented.
• No previous restaurant experience required.
• Must be available to work weekends.
• Frequent use of hands and arms, and constitution to stand on feet for long periods of time.
• Must be able to lift up to 50 pounds and frequently bend and twist from the waist.
• Verbal and written English fluency.
• A passion for EXTREME HOSPITALITY.