Loan Operations Representative

Loan Operations Representative

• Yankton We are hiring a full-time Loan Operations Representative to join our Yankton team! A Loan Operations Representative supports Business, Ag, and Retail lending functions in accordance with established guidelines and policies. Hours include Monday-Friday 8-5. Duties Originate loan documents Upload new loans into system Monitor collateral, including perfection, tracking, follow-up, and release Monitor insurance, including tracking and follow-up of missing and expired policies Process paid loans including collateral release and file cleanup Perform new and renewed post-close loan file review Monitor outstanding documents Scan and index documents into the imaging system Process denied and withdrawn applications and files Perform compliance duties as HMDA Specialist, including file review and reporting Other duties as assigned Qualifications Attributes include a positive attitude and good work ethic. The ability to process a variety of tasks accurately and efficiently, the capability to maintain strict confidentiality, attention to detail and comply with all Bank policies and procedures. Communicate effectively with various types of clientele, co-workers and departments to resolve an assortment of needs. Strong organizational skills and the ability to work well in a team environment. Punctuality is a must. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements are representative of the knowledge, skills, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Experience High school diploma or general education degree (GED). Some college preferred. Work Environment Office: The work environment of this job includes interacting with others in an office setting, and the noise level is usually moderate. Physical Demands Light: The physical demands of this job include bending, sitting, and occasionally lifting up to 10 pounds with or without reasonable accommodation.

Requirements

of All Employees To perform the job successfully, an individual should demonstrate the following: Adaptability

• Adapts to changes in the work environment Attendance/Punctuality
• Is consistently at work and on time; Arrives at meetings and appointments on time Career Apparel
• Adheres to the Career Apparel policy; Demonstrates professional appearance during Bank hours or at after-hours Bank functions Customer Service
• Responds promptly to customer needs including requests for service and assistance; Provide courteous, personal attention to promote ongoing relationship servicing with customers Dependability
• Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Completes tasks on time or notifies appropriate person with an alternate plan Design
• Demonstrates attention to detail Initiative
• Looks for and takes advantage of opportunities; Asks for and offers help when needed Innovation
• Shares suggestions for improving work Interpersonal
• Maintains confidentiality; Remains open to others' ideas and tries new things Judgment
• Exhibits sound and accurate judgment Motivation
• Measures self against standard of excellence Communication
• Listens and gets clarification; Responds well to questions; Participates in meetings; Writes clearly and informatively; Able to read and interpret written information Organizational Support
• Follows policies and procedures; Completes administrative tasks correctly and on time; Supports and upholds organizational goals and values Planning/Organizing
• Uses time efficiently; Completes work in a timely manner Problem Solving
• Identifies and resolves problems in a timely manner Professionalism
• Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration; Accepts responsibility for own actions; Inspires the trust of others; Works with integrity and ethically Quality
• Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality Safety/Security
• Observes safety and security procedures; Reports potentially unsafe conditions; Uses equipment and materials properly Team Work
• Gives and welcomes feedback; Contributes to building a positive team spirit Technical Skills – Understands basic computer software programs; Strives to continuously build knowledge and skills; Shares expertise with others