Manager, Business Process Engineering

We have adopted an integrated approach to Lean Six Sigma as a problem-solving and performance improvement program. Our team analyses, optimizes, and designs end-to-end business processes and underlying systems through the application of Lean principles. Manager, Business Process Engineering plays a key leadership role in collaborating closely with cross-functional leaders, vendors and employees, at all levels, using skills in project management, Lean Six Sigma methodology and organizational change management (OCM).

Additionally, the position facilitates or coaches Kaizen events and Workshops to quickly solve complex business problems and design optimized business processes to enhance experience and deliver on our commitments to our members. Also, will perform other duties as assigned.