Account Associate - State Farm Agent Team Member

ABOUT OUR AGENCY: I opened my agency in 2025 after working for another State Farm agent — and following in the footsteps of my dad, who is also an agent. I graduated from St. John’s University, and when I’m not in the office, I enjoy being outdoors, whether that’s hunting, fishing, or camping. Our team currently includes three motivated members who embody the energy and ambition that define our office.

Community involvement is important to us, and we stay active through the local chamber and by sponsoring families in need during Christmas. We offer additional time off for meeting monthly goals, a Simple IRA, and a hiring bonus. Our culture is high-paced and high-energy — everyone works extremely hard, holds one another accountable, and chases big goals together.

We believe that success in life carries over into success at work, and we live by the principle that there is no right way to do the wrong thing. We hire on character and train on skill, so we’re looking for someone who is competitive, detail-oriented, dependable, and anchored in integrity. A team player who genuinely wants to better the lives of others will thrive here.

If you’re driven and love being part of a team that pushes each other to grow, this is the kind of environment where you can truly excel. ROLE DESCRIPTION: As {{ job.name }} for {{ account.name }}, you are vital to our daily business operations and customers’ success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments.

You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you better your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.

RESPONSIBILITIES

• Manage customer accounts and update information in the database.
• Assist customers with policy changes and inquiries.
• Process insurance claims and follow up with customers on claim status.
• Coordinate with underwriters to ensure timely policy issuance.

QUALIFICATIONS

• Strong organizational skills and attention to detail.
• Excellent customer service and communication skills.
• Previous experience in insurance or a related field preferred.