Automotive Detail Manager- Ocala, FL

Job Title: Detail Manager

Reports to: Territory Manager

Nature of work:

Under limited supervision, the Detail Manager effectively communicates with customers and employees to determine the type of service necessary and the time needed for completion. The detail manager is responsible for quality control and output of the detailing & wash departments. Also manages all necessary product inventory and equipment needed to perform the required duties.

Typical Duties:

Helps maintain a safe and organized workspace

Communicates with Service Advisors and Technicians to facilitate auto-placement

Communicates with the Service Advisor regarding detail services, repairs, and estimates for

time completion

Performs vehicle drop-off inspection, recommends maintenance & documents existing

damages

Identifies, manages, and orders all detailing department products & equipment

Facilitates and conducts all detailing department duties

Performs other duties as requested

Knowledge, Skills & Abilities:

Demonstrates extreme attention to detail

Ability to analyze written and verbal instructions

Ability to write, present and respond to customers and staff members in a professional

manner

Ability to manage, train and support other detailing and shop assistant personnel

Ability to handle high-stress situations

CERTIFICATIONS / LICENSE / OTHER REQUIREMENTS

High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience

Candidates must have a valid driving license and clean driving record