Job description
Why Ample We value our team members, and you can look forward to- Humane work environment with strong focus on people's well-being Work Culture that is growth oriented and fun Continuous learning - on the job as well as through programs, and mentoring.
Compensation
in line with the best in the industry Ample is a 29 year old organisation. What does it mean for you? We are a stable organisation with with over 29 years of experience in SI / IT - in an environment where companies rarely cross 10 We have built trusting relationships - with team members, customers and partners, several of them for over a decade, and many over two decades.
We have navigated diverse challenges, disruptions and have navigated them all, and emerged triumphant. The foundation for future growth is on the following foundations- Globally revered brands in partnerships with Ample - in the enterprise and retail industry You would be representing a brand that the market has revered and valued over two decades.
We aspire to grow at a trailblazing pace over the next 5 years, and reach USD 1 Billion. This will need leaders who can take the mantle of responsibility towards this opportunity. Our current enterprise base of 1500 customers is spread across the country and will become the core of our growth engine. We live our vision and values- Our customers and team members experience this every day, making it a place to be for anyone engaging with us.
We have an open culture where people are expected to focus on “what-is-right” instead of “who-is-right”. Feedback, suggestions and comments are encouraged, and acted upon. Anyone can speak to anyone in the organisation. Roles and Responsibilities Maximize The Sale Of Audio/Video Products At The Store, Ensuring Optimum Customer Satisfaction.
Achieve Sales Goals Relative To Store Target. Evaluating The Customers Requirement By Following The Bose Customer Engagement Standards To Provide Best Solutions. Model Excellence In Theater Show Presentation/Product Demonstration To Walk-In Customers As Per Predefined Script. Ensuring Store Hygiene And Presentability /Functioning Of Products On Display.
Coordinating Activities At The Back Office, Managing Inventory And Managing Payment Reconciliation With Bank. Responsible For Executing Post Sales Activities Like Payment Collection, Invoicing, Product Delivery And Installation. Managing External Vendors Like Mall Management Team Or SIS Partners, Logistics And Stationary Vendors On A Daily Basis.
Handling Pre/Post Sales Customer Escalations And Queries. Respond To Customer E-Mails Within 24 Hours From Receipt As Per Guidance Provided By Supervisor. Interaction With Cross-Functional Departments For Operational Support. Requisites: Adaptability Contributes To Team Success Preferably Looking For Immediate Joiners Or Having Max 10 Days Notice Days Working Shift [1 Full Day And 2 Half Day] Should have excellent communication skills Flair for selling Passion for Technology Must be customer service oriented, patience, adaptability & persuasiveness.
Must be willing to take initiatives and should possess high energy level, integrity & clarity in thoughts. Willing to work on weekends