IT Support Assistant

Job Opportunity: IT Support Assistant KAAPA is looking for a dedicated IT Support Assistant to troubleshoot and resolve IT issues across multiple facilities.

Job Responsibilities

Provide technical support and assistance to employees across multiple locations Troubleshoot and resolve hardware, software, and network issues Ensure compliance with relevant regulations and standards Monitor IT system performance and make adjustments as necessary to improve outcomes Prepare and present reports on IT support status, risks, and issues to management Foster strong relationships with all stakeholders to facilitate smooth execution of IT support tasks Working Hours: Monday

• Friday: 8am - 4:30pm with additional hours required throughout the year Qualifications: Bachelor's degree in Information Technology or related field preferred Proven experience in IT support, preferably in a multi-location environment Strong organizational and time management skills Excellent communication and negotiation skills Proficiency in IT support software and Microsoft Office Suite Ability to work independently and as part of a team Detail-oriented with strong problem-solving skills Self starter Benefits: Health, dental, and vision insurance 401k with employer contributions Basic life and short-term disability insurance provided Sick and vacation time along with 8 paid holidays Profit Sharing Signing bonuses Competitive wages starting at $25.54/hr Join us and become a valued member of our team, contributing to the success of our company. If you are interested in this exciting opportunity, please apply today! We look forward to hearing from you.