Senior Customer Service Executive

Responsibilities

Handle customer enquiries in a professional manner via phone, email and live chat Maintain good relationship with with customer Maintain high-level service standards Welcome call centre background, hotline officer, general banking officer, teller and phone banking officer Requirements: Degree Holder OR Passed in 5 subjects in HKCEE/HKAL/HKDSE Holde Call centre background, hotline officer is an advantage Passed in IIQE Paper 1, 2 or HKSI Paper 1, 7 and 8 is an advantage Good command in English and Mandarin Shift Duty Working Location: Quarry Bay