Guest Service Agent

Join the team of Europe’s largest Moxy Hotel as a Guest Service Agent and be part of something bold, energetic, and unlike any other hotel in town. If you're used to handling fast-paced environments, engaging with guests, and solving problems on the fly — your next great opportunity might be at the front desk. The Role As a Guest Service Agent (we call them Crew Members at Moxy), you're not just behind a desk—you’re everywhere.

You’ll check guests in, mix drinks at the bar, set the vibe in the lobby, and make sure every moment is packed with personality and smooth service. What You’ll Do Welcome guests and handle check-in/check-out Jump behind the bar and serve up drinks with style Keep the lobby buzzing and social Help with guest requests and solve problems on the fly Live and breathe the Moxy brand with energy and authenticity What We’re Looking For Experience in hospitality, front desk, or F&B a bonus—but not essential A positive attitude and love for people Great multitasking and communication skills Ready to work flexible shifts (yes, that includes evenings and weekends) Why Moxy?

Because you want to work somewhere fun, fresh, and full of opportunity. Join a crew that’s redefining hospitality, right in the heart of London.